based on 39982 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional technician; rugs really, really looked good when he was finished.
Great Employees, love how clean the carpet feels.
The customer service is great and the outcome of the carpet cleaning is very good.
clean & polite workers. Clean carpets and reasonable prices.
my carpet appears to be clean which I'm pleased with. No after smell. I had two bad spots and now I have 1/2 a bad spot.
Liked the fact that everything was within your van and everything was non toxic, also very professional service,
I have never seen my carpet get this clean with any other product. Your equipment is always clean and in good shape. The technicians protect their feet and my furniture as if it was their own. I really appreciate that.
there was no smell, the carbets were nice a soft once dried and your employees were very friendly and knowledgeabe
Carpets feel clean when done, not sticky!
Your people are always proficient and the carpets seem to stay cleaner longer.
The product worked and the service was great!
My carpets looked fabulous and were very clean. It is nice knowing there isnt a bunch of soap in there attracting dirt and making them look worse.
Professional staff, on time, carpets look GREAT
did a terrrific job. Techican was very professional.
Some way to leave the carpet less wet.
Andre, the technician, was on time, personable, and professional. My carpet looks fantastic, feels good underfoot, and I like the idea of not putting soap into it. Your equipment is clean and efficient, and your price is fair. What's not to like?
No chemicals
Our carpets are high end Shag throughout the main parts of our condo with Berber carpets in our two offices. Only one ceiling fan in our condo. Therefore the drying time took longer than expected throughout. Once carpet was cleaned and beginning to dry, we saw alot of long lumps appearing. Concerned I called a rep at Zreoez, who said to let the carpet dry overnite, and they will disapear, but if not they would send someone out immediately. She was right the lumps did disapear. Six years ago when we moved into this condo with brand new carpets, after this first time cleaning of them, they look new again. We are impressed with the professional staff, and the quality of the cleaning! Fast. Efficient, Professional!
I would have liked the quote that I was given when I made my appointment to be closer to what the actual cost was. I was quoted $262 and the final cost was $504. I didn't expect the stain guard treatment to be as much as the cleaning. I expected the price to be a little different once the technician saw the space, but not almost double from what I was originally quoted.
Easy making appointment; Good customer service over phone; Felt that the job got completed and I am happy with it for what I wanted done.
i was lead to believe your product and machinery could clean the rugs at the high school. The age of the rugs came into question, we try to keep are facility in great shape.Plus, I was not there for the demostration, i seen the after effects and i did not see any improvements.One last thing, i was told the person who did the demo, did it so fast that your people was not trying give us the best you had to offer. One comment, if you have someone would can tackle a problem, this problem, it can be done.
The service was excellent, there was a little situation, and the worker came back to take care of it. SERVICE is what matters,and this company has it. I dxefinitely would recommend to anyone.
Name removed
Master Inspector
Vlad's Inspection Services
Carpet turned out just as advertised. Will have Zerorez back to do some additional work.
EVERYTHING !!! I am so pleased with the cleaning of my carpets!! Brett is absolutely fantastic !!
THANK YOU !!
Spots donot return
Safe for children
My carpet looks, feels and smells great. I can tell it's clean. I didn't have the same results using previous carpet cleaning services.
The great staff members that came to my home.
I have a dog urine spot and smell at the landing at the top of the stairs. After ZEROREZ cleaning, you can still see the pet stain under a BlackLight, and the Urine smell is still their but not as bad. Would a second cleaning help?
Name removed
5003 Almagordo Street
Las Vegas, NV 89120
Phone number removed
Great service and great job done. Quick also !!!!