based on 39574 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet cleaning was thorough and left my house smelling good.
Service Professionalism and Quality Work
Thorough cleaning, quick drying, knowledgable technician
The gentleman, Bob, was very polite, and did a nice job
the carpet looks great - dryed well - no bad smell - got almost all the stains out
yes I will recommend
The carpet looked like new again!
Quick, odorless, Got stains out,
It gets the carpet clean and leaves no soap residue that might attract new dirt. So far the reaccuring spots have not appeared.
Everything was fine.
It is the best cleaning system I've seen and leaves the carpets soft and fresh! It is also the only system that really got out pet stains. Their employees are always nice, helpful, efficient and not pushy! I highly recommend ZeroRez and even told my brother this weekend to use them if there is one in Denver!
No chemicals
That you do not use soap. This was my first experience with Zerorez. So far, I am impressed with the product especially after using Stanley Steamer for many years.
I did not have the upholstery done due to the cost. I felt it was high. The carpet looks very good though !
On time and friendly and knowlegable.
I went online to get a quote and assumed that it would be less expensive based on the actual square footage. When Bobby showed up, I explained this to him and asked that he look at the space and let me know. He said that the price is the price and that you don't base your pricing off of square footage only the number of rooms. Bobby was very nice an was in and out. The carpet is cleaned, but the traffic area at top of my stairs didn't come out completely. $160 was too expensive. Also I had to pay with cash, which thankfully I had because he said he couldn't take a debit card because your system was down? He didn't have any change either so again thankfully I had the exact amount due.
First time user of Zerorez, very happy with quote and service done in a timely manner.
Sales & Service person "Brett Webster" very poliet, helpful, and preformed a good, tidey cleaning of my carpets. Yours service was recommed to me by Cheryl Boyd, hope you will give her credit for endorcement of your company.
Thank you.
Name removed
Friendliness of staff, on time, fast service, carpet looks excellent.
I liked how professional the technician was and that the product was safe for our dogs to walk on afterwards.
Price was good,have always used Stanley Steemer or a Rug Doctor,Dried faster,my wife said it felt softer when dry.Only complaint is did not receive a bill till the next day via email.Tech quoted me same amount but when looking at invoice I see that I was charged a fuel charge of $8.00 that was never disclosed until I recieved the email with the invoice.
When I made the appointment told the person I talk to to please be sure the technician be there at the morning because my schedule, well never got a call from anybody, I call the day before just to be sure my appointment was made. Got the surprise the time was done for 4 pm, had to call my sister to be sure she can be there for me. Give her cell to the person who answer my call to be given to technician, it never happen, the technician call me. No message was given to him. Thanks to the technician the was nice and wait for my sister to show up at the place. His work was excellent, but the dispatchers at Zerorez not that great.
Efficient, clean and polite. We've used your services many years and have always recommended you to our friends.
1. Professional attitude of Zerorez employee.
2. Great results
3. Short dry time for carpet
Excellent company, excellent service and excellent carpet cleaning.
left the carpet clean
the best cleaned carpet
service was great the guy was very helpful in explaining everything
no wet dog smell,-
Fast, efficient, courteous service
prompt & friendly service -
the price and result