based on 39978 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything!
Quick, friendly, no chemicals and my carpets are really clean.
Head and shoulders above there competition. The guy that did my carpet is the example of a proffesional. Thank u so much.
The service man who cleaned our carpets was very professional and helpful!
Carpets went from very dirty to nice and clean- well worth the money
The quality of the service and that there is no residue.
Your representative did a very fine job of cleaning my carpeting but now I can't get the streaks out of the carpeting. I have vacuumed it and the streaks are still there.
I really like that you do not use chemicals.
I like the service quality with serious and efficient equiptment.
did a great job and was on time.
It took over 24 hours for the carpet to dry sufficiently to put furniture back. I'm waiting another day to be certain. I didn't realize that I was being charged for the spot remover until I received my e-mail copy of the bill. I wouldn't have purchased it for $15.
No chemicals or soaps
They were on time and finished in a timely manner.
Brent was very capable and did a great job. We were very happy with the results.
My carpet still has some spots, there is still a slight dog odor, and there are still some "crunchy" spots from where my daughter dropped yogurt. I have a touch up session on Monday, so hopefully that will all be fixed, but it's still disapointing because I was hoping to get my furniture back in my house.
We were happy with the end result. All was thoroughly explained to us.
I have been in the carpet industry for 25 years and you just can't clean carpets with soaps or any other chemical. The Zerorez way is the only way to clean and your carpets stay cleaner a lot longer because there are no surfactants attracting dirt back to the carpets.
Josh was wonderful. He explained the process and was very thorough and attentive. This was truly the best carpet cleaning experience I've had--all the dirty spots were removed and my carpet looks new again!
Our carpet looks amazing - the best it's looked in years! I love that your products are safe and your employee was very professional and knowledgeable! We recommended you to our local friends, and we will definitely use your services again!
I get a different price everytime a different tech comes out for pretty much the same cleaning routine-I always have the protective coating put on but this time, it had to be sprayed on top of the carpet as an afterthought because the hoses had already been put away-so the carpet didn't feel soft and fluffy-it looks and feels matted down and even my brand new vacuum couldn't fluff it up-I hope it doesn't get dirty faster because of spraying the coating on top-the tech said normally it's put on via the hoses?
The service you did on the carpets looked great. Would use you again. I did not like that over the phone estimate I got was $335.00 and when the tech was there he told me it was $384.00 . Was. Of happy about the $50.00 differance
Carpet is really clean and stays clean (for a long time). Personel was friendly, courteous, and sensitive to my needs.
Your office staff, Tory, was friendly & efficient, providing me with a preliminary quote and accurate information regarding my appointment window. Your carpet cleaning technician, Ben, was prompt, friendly, and ascertained our satisfaction prior to leaving. Our carpets are the cleanest they've been in years. I'm very satisfied with your service, will definitely utilize you again and will absolutely recommend your service to friends & family.
Your team is professional and when the rugs are cleaned, they stay clean for a long time.
It really works. Best value for money spent. Techs are always professional and know thei product.
No residue and my carpet feels soft and clean
No smell and dogs don't get sick after the cleaning
The best carpet cleaning system we have ever used! Bar none.
Service tech Andre was extremely hospitable. He did an efficient and thorough job. I will definitely use zerorez again.
Stays clean much longer