based on 39575 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional, on time, after two weeks carpet still looks great. Have told several friends already. Word of mouth is the best advertisement.
Love the way the carpets feels after cleaning
very informative and took time to explain the process. We tried Zerorez as I had a reaction from a previous cleaning company. Very pleased with the outcome and happy to say the carpets are now looking brand new.
quick professional and the carpet are really clean.
wonderful service by the tech Jan. surprised how clean the carpets came out.
Friendly, knowledgeable and it works
Knowledgable staff, quick to respond and make things right. Much appreciated
This is our second time using zerorez. The first time was excellent, hence the return. This time, however, the carpet in my master bedroom is not as clean. I have two spots that were missed and there are apparent as you walk into the room. This is disappointing.
Ray was very friendly and went above and beyond. Great service at a great price and the carpets look amazing. Thank you.
The promptness and very friendly person who came to our house with a lot of nice comments and helpful hints he gave my husband, and of course how new and clean our old carpet looks now.
Always like he service and outcome. Ray was very professional and did a great job.
I have never spilled food or drink on this carpet. Yet, the stains didn't come out.
A couple of my friends have come to see it. They said Stanley Steamer got stains out
on their carpet they never thought would come out.
My carpet really does look nearly new, and it is 18 year old "white" carpet!! The technicians were very pleasant and willing to please!!
The member service was outstanding from the beginning of the transaction to the job being completed. Brett was amazing! I have already recommended you to many of my friends.
Ray, the technician, was very good about answering questions I had. My carpet was cleaned efficiently and thouroughly. A spot that hadn't come out before is now gone.
Results...clean carpet, no crusty feel.
I noticed your truck in front of my neighbor's house recently and asked them about your service. They recommended you and I also saw your company listed on Angie's List.
I like the fact that you do not use chemicals, and my rugs look just as good as when chemicals are used. The young man that cleaned my carpets was very polite and knowledgeable.
Professionalism and quality of service.
GREAT JOB AND PRODUCT!!
Service was Fantastic, and love the fact that it's chemical free
We have not received a quote. ALos You gave me pricing for my home and did not honor the 90 form Mark and Mercedes radion offer of $90, I was told it was $119. Your pricing for residentail seen much high than your competitors.
There was no odor, the carpet looked new, spots disappeared, service was polite and quick. New owners really appreciated the cleanliness.
Product used in cleaning my carpets dries quickly.
The gentleman who provided the service was very polite, very efficient, and did a wonderful job. I thought my carpet was trash (literally), and he managed to bring a little life back to it.
Everything. Your representative called and even came early. I was very impressed with his sincere dedication to doing a great job and he did. Very satisfied with the work done and the professionalism. Thank you!
Fast cleaned what others could not didn't move furniture. Need a reasonable price. For tile grout cleaning like a value per inch of grout. Floor area with 24 inch tiles should not be valued in square feet
Hi. I already sent you an email telling you what a great job Jan did. He left one of the "wet floor" markers here. I can put it outside when someone is in the neighborhood and can pick it up.
Thanks!
First name removed
Service tech was on time, did a great job on my carpets & price was what was quoted!!!! Carpets look brand new.
The only feedback that could be useful is that baseboard guards should be used where the large hose goes around corners. I had to clean portions of my baseboard once the carpet cleaning was complete. The large hose left black marks on my white baseboards.
The technician should wear shoe covers everytime he enters the home. He used them everytime except when he came in to spray the pre-treatment. I asked him to use the shoe covers but he said it is too difficult when he is going in and out of the house. I should have insisted but he was a really nice guy. I didn't want to make his job too hard.
Other than that, so far, the carpet looks good. I will see if I like the results after a few weeks.
Thank you
Friendly technician.....no soap....