based on 40954 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The person who came to my house was really nice and polite. He took time to explain us what he was going to do and how. He did a very good job cleaning our carpet.
I do not feel the carpet is as clean as when I have had it cleaned previously by "Love Your Carpet." It still looks matted down in some places and some spots are still noticeable.
Results were better that expected, Tech. was Roy and he provided excellent service.
Process is quick and not noisy or any odors.
Jan was extremely nice and professional and did an excellent job. I do feel my carpets looked cleaner than the previous company I used.
You will be my company of choice.
Guy was great,carpet looks great,grout isn't as
clean as we had hoped it would be.Thought price
for the gout cleaning was a little high.
We have used ZEROREZ previously in our prior home. We called ZEROREZ because we have always been satisfied with their work and this time we were equally satisfied. Jan our technician was early and did an outstanding job. We will definately continue to use ZEROREZ.
Arrived on time...polite...finished quickly...did a very good job.
Quick and polite
PROFESSIONALISM
Carpets very clean. We were worried about carpets returning to orginal shape after cleaning. They did and wonderfully beautiful!
Friendly, professional employee. Process was clean amd quicker drying than other carpet cleaning companies.
Servikce great. Great looking carpets after completion, good feeling on barefeet when walking on newly zerorez cleaned carpeting.
I liked that there was a pet odor eliminator and a rug protector
Always on time. Very polite. Makes sure you are satisfied before they leave.
Have not been back since we closed up the house so we are unable to tell you about the quality of the service.
I am sure that the results are 1000% better then what was there.
Josh was very knowledgeable about the carpet and your products, my carpet looks great. I believe your prices are a bit high though. I would definitely clean my carpets more often if the price came down. Thank you, First name removed
The professionals know how to care for oriental carpets
service tech was knowledgeable and efficient. Rugs look and feel great.
Carpet looks good.
I like that "green " cleaning products are used. The technician worked hard and left my carpets and sofas like new. I also like that there was no fragrance used. I will use you again.
It's always easy to schedule with ZeroRez. They go out of their way to respond to "rush" jobs and all employees are professional, courteous and very customer service oriented. The field service technicians are extremely good; clean, courteous and on time. I wouldn't use anyone else and recommend ZeroRez to all my clients and friends.
Name removed, Realtor
Meridias Realty Group
quick and efficient services.
Was told the grout would be restored to natural color being a grayish color... Still fairly black
and when i ran a scrubber over it and wiped with paper towel, paper towel was dirty... It would
be nice if it could be redone, or refund would be good... Technician was polite, its just the job was
nothing like i expected.
Thanks, First name removed
Make sure people know how long it will take before carpets are dry. Andre was great. No residue like some carpet cleaning.
I feel that the service was good and the carpets look great however living in a motorcoach and knowing the amount of carpet that we have I feel that you are overpriced. We live in 350 sq. feet and about half of that is carpeted. I would use you again if the price was adjusted.
Do a great job and without harsh residue
We were told that stains were "guaranteed" not to come back. The stains came back. We are not pleased, and we will be calling to find out just what the "guarantee" means. In the meantime, we are telling our neighbors about the unsatisfactory results.
everything

Tech was fast, on time and did a great job!