based on 39590 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet looks great.
Anthony was super and so helpful.....I like the fact that there is no sticky feel after the cleaning.....love how great my chairs look.......always depedable and on time.....thanks, Name removed
Ellis was thorough and considerate. He did a great job. The carpet is 20 years old but looked great.
There was an issue with the first cleaning - much dort was left . The corrective visit resilted in the clean carpets we have come to ecpoect from ZEROREZ.
Very clean fast drying. Workman was on time, which is rare in Vegas.
The cleaning product/equipment does an outstanding job. Rug looks new. Rug dries within 8-12 hours which I love!
efficient and professional
works
I like the way the carpet looked after it was cleaned and the stains it removed
The technician was very professional and the actual cleaning was impressive.
Zerorez provided a wonderful service. We had some areas in our carpets that were of concern. Andrew took the time to do a really good job and we are very pleased. We would highly recommend this company. Jackie & Terry
Great service..... very happy HOWEVER I was given a cost of $73.00 on the phone for my stairs ONLY. When tech got here it went up to $99.00. Other than that happy with the job.
You clearly have trained, informative professionals working for you. Our tech was very knowledgeable and did a great job.
Zerorez can improve by working on their communication a bit better. Example, when saying you will come in on a Thursday and don't show up till Saturday without a notice is unacceptable.
convenient and fast. No "hard sell" for the extras.
We were very pleased wtih the service that our technician Josh gave. He was able to prove to us that the carpet we had purchased was not nylon like we were lead to believe and that we had paid for. He was very knowledgeable about the cleaning methods and gave us great ideas on what to due to help keep our carpets cleanier longer and keep them from wearing so quickly.
The process was very quick and the gentleman who performed the service was very informative and efficient.
No smell fast drying and super clean carpets
I got my carpet and tiled cleaned. The carpet is great, but I am not happy with the tile at all. I payed a lot to get it cleaned and when my mom came over right after it was cleaned she could not even tell. There is a big sticky part and the corners look like they were not even touched. I would like them cleaned again.
Great thsnk you , Very professional. good job!!!!!
Anthony Omstead was very professional and polite! He did an amazing job and we will refer our friends to Zerorez.
Monday, May 20, 2013.
Everything was done in a very professional way.
The workman knew this business .
Thanks, Don.
On time and our carpets look great!
We have two cats and a dog - your product is wonderful and the service (Josh) was very professional.
it was fast and the person did things very good
It was quick, worked great, and the technician was nice and knowledgeable. A few stubborn stains remain but overall my carpet and tile look great.
Friendly people...carpets look good
We have pet odor that we paid extra for and the smell is worse now after the cleaning it seemed like the technician was in such a hurry that he unfortunately didn't meet our requests. Now I will be using my own machine to get the odor out and will probably not be a returning customer.
Great personable employee.
Excellent cleaning, friendly service people, quiet machinery operation.