based on 39590 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Go over heavy traffic areas a couple of times so they look as clean as the other parts of the rugs. All in all he did a nice job.
Our tech was very nice and professional.
fast celan clean my carpets look like new again
Still have pet urine staunch and odor
Very highly efficient service coupled with good quality product... we're extremely satisfied with outcome!
I liked how clean my floors got.
1. Best cleaning of our carpet in a long time
2. Anthony Olmstead called to let me know he would be here in 20 minutes which I really appreciated and it was well within the timeframe I expected him to be here.
3. He was courteous, explain the options and did a great job.
workmanship, timeliness and result.
Fast and efficient service. Your service techs are always polite and professional.
My 20-yr old carpet looks and feels new again. This is the best carpet-cleaning experience I've ever had. Roy was awesome. Thank you.
The carpet cleaning is the best we have ever used. The service is always friendly and efficient!
GREAT! AMAZING how beautiful my 18+ year old carpet looks!!!!
My carpets were very much in need of cleaning. They look great now! This is the best carpet cleaning service I've eveer used!
They clean the areas in question
Paying attention to what they were doing.
Your products make my whole house smell so nice & your service reps have always been so polite & friendly. My recent cleaning rep,Andrew,really earned his salary. He did a fantastic job of removing terrible stains from not only my carpeting, but also a sofa, loveseat & 2 oversized living room chairs. My furniture looks like new even tho they're at least twelve years old and have never been professionally cleaned before. Thank you Zerorez for the exellent quality of service you have been providing us from your very first visit to our home. CUDO'S & APPRECIATION FROM THE LOZANO HOUSEHOLD !!!!
no soap or chemicals
Your young man, Brett, was very prompt, gave us good explanation on what we needed, and we felt a fair price.
He did a good job, and was quick, he did not waste time. He was neat and courteous.
I found the carpets to be stiff and "crunchy" after cleaning. Maybe this is normal, but it was unexpected.
The gentleman who cleaned the carpets was excellent in every way. He told us just what to expect.Jason, I believe was his name.He did a very through job. I was totally happy with the results!
The fact that you use no soaps, detergents or chemicals. The person you sent, Jason, was punctual and did a great job. We will request him the next time.
perfect service
NO CHANGE IN CARPET LOOKS THE SAME
We have used Stanley Steemer and Chem-Dry carpet cleaners before. Did not like the results. That is why we changed to ZEROREZ. Very effective cleaning of my carpet, even when Stanley Steemer could not remove spots, ZEROREZ removed them. The carpet is brighter and softer. There is no dried soap making the carpet stiff feeling. No possibly harmful chemicals left on the carpet that could harm our pet. The willingness of the Service Techs to do what they could to make us happy. When asked to clean a spot a second time they did so without hesitation. The carpet was completely dried in a couple of hours instead of a day, like other carpet cleaners. The price was a great deal, considering the outstanding job that the ZEROREZ Service Techs did. A special "Thank You and Great Job Done" to Jan (Service Tech) who has cleaned our carpets once before in a North Las Vegas Home Rental. Now that we own our own home, ZEROREZ is the only carpet cleaners we will allow in our home.
The service technician was great, very nice and helpful. He took the time to help us understand all our needs. Thank-you
arrive on time. know business. carpets clean when done. price is reasonable.
I liked the extreme clean your product did to my 11 year old carpet; and I was especially pleased with your technician (Andrew). My wife especially liked the smell of the cleaned carpets.
Everything. I like that you have the sucktion machine
The carpets were cleaned two times before. they did not look like they had been cleaned at all until we called Zerorez. We are very pleased with the results.
Thank you Zerorez
I was very happy with the speed and fantastic job they did. Bopth servicemen were very friendly. I would use you again next year.