based on 39590 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was surprised that you did not get up a little spot of washable marker that was on the carpet. When I noticed you didn't get it off I took a washrag with water and was able to blot it right up.
Carpets are clean, dry fast and smell and feel fresh. Technicians have always been efficient and well versed in your products.
First name removed't bump up the price you advertise. (i.e. truck running fee while cleaning the carpet). They tell you that fee on the phone (after you hear the radio ad + 10 times) when you make the reservation, which puts the whole relationship into a state of apprehension before the serviceman ever arrives. He did a good job & up sold me another $150. I felt you were too expensive for the stairs (I still reluctantly bought) but the serviceman was up front with me on prices & I bought anyways. Again he did a good job & was most professional. I would highly recommend him.
I like the no chemical approach. Results were great, technician was hard working, professional, had answers for all my questions, knew his business and seemed to care about what he was doing. Excellent. See you next time.
Good service, great results, on time, worker polite and thorough .
I like that my carpet looks new again. Your company has been the only one that took away the "gray dingy look" to my light beige carpet. I have tried other companies in the past, but the carpet still looked dirty. I just wish it could stay as nice as it looks now forever!!
Great people, great product. Very professional
Friendly and courteous technician who explained what he was going to do and what to expect. We were very satisfied with the job. Would definitely recommend Zerorez to friends.
Jason the carpet cleaner showed up early which was good extremely professional and easy to talk to. He is a valuable asset to zerorez.
the fact that there is ZEROREZ. =)
IT GOT THE STAINS OUT THAT THE DOG LEFT BEHIND. lol I NEVER THOUGHT IT WOULD GET CLEAN AGAIN, BUT I WAS WRONG. IT WORKS!!! THANK YOU. DAN
That our carpets looked amazing after they were cleaned and still look great a few weeks later.
Ellis did a good job explaining the benefit of your particular service. I would recommend you anytime!
Thanks- First name removed
Your system really gets the carpet clean. Your servicemen are excellent. The Man that cleaned our carpets did a wonderful job for us.
No residue; prompt, courteous, efficient and thorough techs.
The carpet just wasn't clean enough.
Professional cutomer service and quality work.
The carpet was not as clean and spot free as in the past
the person was on time done a great job very efficent and knowedgeable about the carpet cleaning
Just because Roy was send out to redo the job !
Carpet came out very clean and dried quickly
my carpet looks and feels clean once the work is done and it last longer clean than any other products. the technician was knowledgeable and professional.
The friendly service techs and the excellent job they did.
no crunchy carpets
Carpets are nice and clean!
Everything
The price was high, I thought
All my carpeting dried in 6 hours. THere was no smell and and the carpet looked new even thou it is 10 yrs old.
The operator was very efficient,friendly and accomodating. I appreciated is service.
The tech that came out the second time to fix the problem , his name was Roy and if it was not for him we would have disputed the charge !
It was quick and efficient, Anthony did a great job.