based on 39594 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was friendly and professional. I think I am going to like the results.
Carpet looked brand new again. The guy worked
Very hard. He was professional. I would recommend
Zerorez and use them again
no unpleasant smell
Zerorez did an amazing on a discusting carpet. We have pets and sometimes they don't make it outdoors, not plesent. However your young man did the very best he could on this 14 year old carpet and I don't mind looking at it again.
The product worked very well on our carpet.
Jan was my service provider for Zerorez he was very professional and extremely thorough. I would highly recommend Zerorez to my friend and family
Better pricing.
Go over the areas that need cleaning...............
Every aspect of the company was outstanding!!!! Promptness, friendliness, professionalism, and overall the cleanliness of the carpet!!!!!
The person was really nice but
Carpet came out spotty or blatches everywere
dont like the looks of it
as usual the tech was on time and he called when he was on the way....the job was done in a timely manner. I was introduced to Zero Rez a couple of years ago......the original call was for my grout was black (I had my house rented)they did an amazing job.....so you have a customer for life...................
Great job. We are happy with the results of our carpet cleaning.
Carpets look great and love that you don't use harmful chemicals and soaps that leave residue in the carpet! The cleaning technician was very friendly and informative. I would recommend your company to anyone! Thank you!
Your product was able to remove stains in our building that we thought could not be removed. I also liked the customer service prior and after our service.
the job is done good my carpet fresh and clean no resdue and the the job is done fast
Zerorez has cleaned our carpets four times. We have had different technicians each time and they have been prompt, professional and courteous leaving us pleased with how clean Zerorez gets our carpets. Our guests are always surprised that after 10 years our white carpets look so new. I thank Zerorez for helping me keep them that way. J. Morse
Professional and friendly service. My carpet looks great.
Satisfaction guaranteed.
No strong odor, but a clean product.
Price was fair and the service excellent. Thanks Roy!
Arrived on time. Did a nice job cleaning the couch.
Roy was very nice and did a great job cleaning the carpet.
The carpets get extremely clean, do not have a chemical smell, and spots and stains are removed.
Empowered water,
Good workmanship, friendly staff, and no residue in the carpets or furniture !54
No soap
We are working on this now. Had a big job done. Paid over $2,500, floors and carpeting. Ceramic tile grout was cleaned. Result was fair only. Had guys come back to fix. Also left "window frame" film on tile. Looks better now. Also some stains did not come out first time but did second time. Was a little surprised this was not noticed first time. Was told it would look ok after it dries. Did not. Wood floor finish looks patchy. Are coming back next week. We will see.
your tech was knowledgeable and courteous. he made me feel comfortable with my choices. By the way my first name is Eugene not First name removed thank you very much...
Floor was left soaking wet to where we had to change socks after walking down the hallway. We wrung them out- it was that bad. Not happy.
Customer service! It is everything. Exceptional customer service is rare these days. I, personally, believe that people return time and time again because of the service they receive not necessarily the price. You get what you pay for and in this case I paid for great service.