based on 39992 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Took care of pet issues
Very nice service men. Love that zero residue means my carpets don't attract dirt after being cleaned! Best carpet cleaning service I've ever used, however the costumer service woman who books the appointments is extremely rude and could use a few lessons in manners.
Soft clean carpet that lasts. They also did an outstanding job on my sectional. Definitely a customer for life.
Roy was very knowledgeable and professional. The carpets look great!
Simply the excellent service and consistent results.
Effective
Our carpets looked brand new after they were cleaned. Anthony, our servicing technician, was professional, quick, efficient and very knowledgable of our carpets and rugs. He exceeded our expectations.
No Chemicals used. Technician was very friendly and very thoughtful
Brandon was awesome, very nice, English speaking, when he was about finished he asked if he could go over any areas that look as though they needed it, there was one spot that had blood from my mother's head hitting a table, he used something out of his truck and with one squirt it was gone. I will use zeroes again.
No chemicals, carpet is soft after it dries. Gets all stains out.
Product is clean, chemical free, left my carpet soft.. better than new. Service was flawless, on time , fast and courteous. Our technician, Brandon, was very polite and helpful. Aloha.
Pricing was good and technician was very knowledgeable about materials. He explained things about temperature and stain proofing, that I had not known.
No residue
The technician was GREAT!
On time, quick well done job, with very clean carpets with no bad wet carpet smell & no heavy deodorizer smell.
correct your billing and extra charges
Very clean, and the Guys got right to it and were done in no time !!!
Brett, the technician is always very polite and educated. Always smiling and answers all my questions. Great guy an asset to your organization.
The technician showed up on time and did a great job. Offered good advise about problem areas and told us why some items don't clean well.
the friendly service rep and the willingness to come back for rework. Also the communictions are very good.
The technician did a good job a little fast for my taste he was done in just under 30 minutes which leads me to believe he did not spend adequate time in the areas needing the most attention. He said some stains may reappear to me that is the same level of clean I can get from any random carpet cleaner in the Valley. Today is 7 days since my cleaning, and yes some small spots are back! in some areas the carpet had a crunchy quality I was told the water system would leave no soap residue so why the crunch? I honesty waited a long time to use Zerorez my daughter insisted and paid for it and neither one of us is blown away.Good yes...Great I am still not thoroughly convinced your carpet cleaning is any different?
Very friendly and professional. The carpet was beautiful after cleaning. The only thing I would like improved was to have the furniture moved. Missed an area that was dirty. But I should have checked. Overall it was a positive experience.
My carpets looked very clean, good odormtoo
My carpets look great! Before cleaning I was considering replacing them!
The price for one room was about $100. Granted it was a big room but that is a bit much for one hour's worth of service. The guy did a great job though.
The dry time was very quick and the carpets not only look great but feel great as well. Very happy!
Great job done. Will use your company again. Name removed
EXCELLENT CLEANING AND FRIENDLY STAFF.
Tech was very nice and seemed trustworthy. However, i was very disappointed and agry when my wife was treated very rudely when she called the customer service and asked about the use of a Oreck Steam mop to clean up residue after the grout color seal work. The rep shouted at her and claimed she ruined the work performed and stated they would have to do it again and that she would have to pay for that. She was upset to tears. The tech asked her how she normally cleaned her floors prior to the service and stated that the use of the steam mop was fine. But when she cleaned the floor of the residue 2 days after the service, she thought the sealer was smearing so she called the company to inquire about having the tech come back to look at the floor. When she explained the concern she had she was shouted at.
I hope this never happens again.
good carpet cleaning.