based on 39992 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
timeliness, kind and thorough.
That there is no soap residue in the carpet. It feels cleaner. Your employees are very nice and helpful.. they are very punctual.
knowledgable staff and very professional.products do a great job and your service will continue to be requested by us.
You guys do a great job. You show up on time. And you are friendly. And your prices are reasonable.
Nice people.
Great job done! Quick & convenient. Very accommodating. Your technician Brett was friendly and professional.
Excellent service and pro technician.
If it costs money to operate the van to do the cleaning then it is the cost of doing business.
To advertise a price and then say...oh by the way there is a charge for fuel to operate the equipment is false advertising regarding the actual costs. A good company does not need to operate in this manner.
As far as the work, we are happy with the results and the person explaining everything they are doing and what to expect in results.
lack of chemicals, friendly, knowledgeable technicians
I love that my carpet feels great!!
I forget the gentlemans name that did the work, but he was nice, professional and informative.
I will only use Zerorez
That is actually WORKS!
You do a great job. I think some consideration should be given to room size. I live in a condo with very small rooms (living room is 10x10). The tech pretreated, cleaned and protected 3 rooms in about 15 minutes. Charge was $170. That is very high for 15 minutes. Thank you. First name removed Maizel
Personal very professional, concerned with walls, & clean up.
Results met my expectations . Ben was very good.
My carpets always look great after I have Zerorez clean them and they stay clean longer than with other methods I have tried.
The service people have always been courteous and helpful. I feel very comfortable having them in my house.
Quick and easy. No smell after completed. Service people are friendly and competent.
My carpets look great!
The cleaning products all rugs and carpets are exceptional. The service is wonderful and is why I continue to use Zerorez. We have 3 large oriental rugs and have found no company that brings these rugs (with fringe) back looking brand new. With other companies the rug would look nice but the fringe would look like it had never been touched, much less cleaned. I love Zerorez made even better when they have their $29 per room. If we decide to sell our home we don't have to replace the carpeting in our home - we will call Zerorez and the carpets will look new.
Great job cleaning and removing stains, no smell. Priced resonably
Courtesy of your employees and carpet turned out very well. thank you
Andrew was phenomenal. He did the best job ever. He was polite, prompt and professional. My carpets haven't looked this good for years.
Quick, efficient, friendly. Great job. Really looks good!
Bobby has always been extremely responsive and professional when he came to my home; however, the two individuals who came to my home in December lacked professionalism and just wanted to argue with me about my carpet cleaning.
First, your dispatcher did an effecient job of getting a truck to my house in a timely manner.
But the character of Roy your representative really sealed the deal; fast, knowledgable but at the same time personable, Roy made my experience with your company worthwhile and amiable. Thanks very much.
Cleans great. Tech. Very good and nice
Great job! It actually worked and only took about 45 minutes. We were shopping for new carpet and decided to give Zerorez a try.I was skeptical that the high traffic areas would improve much. Brandon came out and did a terrific job. He was very nice and professional, no B.S. and listened to our concerns and took care of us. I am very particular. The carpet is Stainmaster and only 7 years old but because of the soot in the air here in Las Vegas, the traffic areas take a beating. We even keep our shoes in the garage! Thanks Brandon and Zerorez for saving our carpet. I have already recommended Zerorez to friends. Dave J.
does not stay wet and no odor
On time....courtesy of employee......good job
I love how my carpets turned out!! 18 yr old carpets looks like new!!
The employee of your company was great and professional! I was a little worried at first when my carpet looked a little buckled the following morning but that slowly changed. Next, my grout needs to be cleaned!
I guess that when I had other people clean the carpets, they included the dining area as part of the living room. The carpets still look and I will use Zeorez in the future.