35741 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dave was an excellent and professional technician.
My carpet is clean and soft. The guy who came worked very hard and did not rush. He made sure all was looking good before he left. I am very happy with the service.
Timely service
Dave Grigsby is:
Always on time
Friendly, accommodating
Gets job done efficiently
Accepts the unpleasant condition of my carpets and does his best to clean them to perfection
Everything. Your friendly staff, your call ahead policy. Your technicians are always friendly and very knowledgeable about your products. I am a repeat customer and will continue to be, and I already tell all my friends.
he did a great job and was on time
The technician was very friendly and informative, and the Zerorez process got results.
The philosophy and the products used to clean the carpet being more "green" and less chemical. Also the extraction method made the house liveable much faster than I had experienced before. My technician was so knowledgable and kind I was ultra impressed. CK
You make our carpet look like new! Roy is absolutely fantastic.
Your tech was very well informed and did an excellent job. We were pleased with the results
Friendly and good work
Awesome stain removal-saved my carpet and a bundle if I had to replace. Pricing very fair and work is top notch! Thank you, thank you, thank you!!
Excellent cleaning with treatment that stays clean for 6 months.
It actually cleans.
The Zerorez employee was very professional and did a great job.
Dave did a great job. I'll be using only you guys for my carpets
NO smell or fragrance after carpet and sofa steaming and "scotchguarding"!!! Everything was very clean feeling and smelling. Tech was also very professional and efficient. Also very knowledgable about process and product as well as other services offered your company. I will be calling back for other services as needed.
Bob was excellent. He recommended products we didn't even know about, but needed. Additionally, we felt comfortable enough to schedule the duct cleaning on Tuesday.
Promptness and service
I totally understand overhead and margins but your rates were close to being too high for this market. I can still, happily, recommend your company. The technician performed the work carefully, competently and in a reasonable ammount of time. The carpet drying time after seemed very quick as well which added to my overall satisfaction.
I like that you don't use soaps and chemicals that will leave a residue. Your technician was prompt and he cleaned my 3 rooms quickly. My carpet was dry before my children got home from school!
wish the technicians could have spent more time on trouble spots instead of chucking it up to carpet 'losing luster'
This was my 2nd time using Zerorez. I have been very happy both times. Roy Lewis Crew was my service man this time and he was really great!
Your guys are clean, respectful and thorough. My carpets almost look new again:)
First off -- my carpet appears to be as clean as new. Sometimes you pay for what you get. With Zerorez, although more expensive than the other service I used, my carpets are clean. Why pay for carpet cleaning and be dissatisfied? My technician, Dave, was polite and explained the process he was using.
Seemed not to be as clean as I thought. I had on white socks while the carpet dried and the socks showed dirt on them.
Excellent cleaning job, took out most stains.
Bobby is the best and he is the reason I return. Always does a great job!
Thorough clean with no residue. The carpets stay cleaner longer.
Dave was very efficient and new what he was doing! also offered related items that would help me health wise! You have a wonderful employee in this gentleman! My carpeting looks like it is new! Thank you....Name removed This is the fourth time I have used your company and I will use you every year! Name removed, Las Vegas, NV