based on 39601 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I thought Jerod was very friendly and had me check the carpet to make sure I was satisfied with the results. He explained the process of the treated water. He was very informative. I would definately hire your company again and I would definately want Jerod to come back to clean our carpets. Thank you!
On time friendly service. Did a great job.
Do you clean blinds?
Courteous personnel, thorough carpet cleaning (got the corners too), reasonable charges. Thanks!
no stinky perfumes and always a great person who is hard working who completes the work.
Cleaner arrived on time. Was pleasant, worked quickly, left us with clean carpets!
Pet stains still show on carpet
We have used Zerorez before and were once again thrilled with the results. I appreciate that your technician is honest and tells us that a pet stain for example, won't come out easily unless it's treated with a special spray, and why it won't come out with the standard treatment.
Carpet was supposed to be dry by 3p - it was dry by 8p. Carpet was stiff in some areas. Scotch guard was a wasted expense last time and I'm disappointed with my husband for paying for it a 2nd time when it didn't help at our last home. Can't tell a significant difference between the carpet that was cleaned and the area that was excluded. The stairs look really good though and the pee smell was gone by Thanksgiving evening.
Carpet I well cleaned.
Service was fast and excellent. Rugs were dry very quickly. Gentleman cleaning rugs was clean cut, professionally dressed, and courteous.
Delivered as promised. Called before the appointment which is appreciated and showed up on time.
Quick and fast service has the know how on my needs very professional and easy to deal with
quick and nicely done
I researched the product and the procedure you use and find that it does not suit my circumstances. The young man who came out and gave me an estimate was charming, helpful and knowledgeable. The other reason I will not be using your service is that I think the price is very high--it's in line with other companies but too high for me.
The tech. was on time as promised he was very cordial and professional and gave me good tips and offers for future work on my tile. He was very informative about the process and very clean and conscious.
Very professional
The thing that keeps me coming back is that my rug stays cleaner much longer than any other form of cleaning. Also, your employees are in tune to great "customer service". They all try to very hard to make sure the customer is satisfied. You don't see that much anymore.
The guy (sorry I can't recall his name) that came out was on time, and very informative. Carpets look great! and even better than I thought they would considering it is 18 years old carpet
We have used you services several times, we are always very pleased.
Affordable price and different way to clean.
Carpets were clean.
The job went well. The carpet was wetter than I expected and took a long time to dry.
Your employees are very efficient and kind. Your process is the best...bar none
Excellent!very professional! My sofa looks brand new! Unbelievable!
The service person called to let me know when he would arrive. He was polite and competent.
smells great and there is no residual cleaning agents
Service was excellent very happy with the product will advise others on your business.
What I like is that someone named Brett was sent to my house to clean my carpet and knew just what he was doing and it is the first time in 12 years that my carpets look just like new, because he knew how to clean carpets!!!!!!!!!!!!!!! NOT everyone knows how to clean carpets, but I really recommend Brett.
Brandon, the Zerorez guy that cleaned my carpet was very professional and friendly. That was the first thing I liked. Then I saw how CLEAN my carpet looked and felt. Brandon did an excellent job and I will recommend Zerorez to anyone that will listen plus I will definitely call Zerorez again in the future. Thank you.
My carpets came out so clean. I was amazed.