based on 39611 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Work well & dry fast!
Very professional. Did great job
I am a first time customer. I liked the professionalism....from the first contact on the phone to schedule the appointment...the follow up email and the 2 representatives that arrived to clean the carpet.
Your pricing was higher than expected. The ads said pre treatment and 3 rooms for $115 I paid $99 for. 3 rooms and apparently dog treatment is much more so I ended up paying $180 which I couldn't afford so it was more than I expected to pay
The service and quality of work is excellent! My service man was professional, knowledgeable, on time and efficient. I think zerorez is a wonderful way to clean your carpets. I like the fact that chemicals and detergents are not used to clean the carpet. My house is clean and ready for my holiday company.
They did a great job on the carpet.
Anthony did a great job and most all of the stains were removed. The carpet looks so much better now.
No residue. No smell. Cleans well.
bmp excellent service.
Easy scheduling, both servicemen have done a fantastic job!
Carpet is left clean, looking and feeling brand new. No chemical smell, carpet isn't saturated with water and no sticky residue left on top. I'm extremely satisfied and very pleased with the service.
technician called to confirm and provided ETA.
Carpets look a lot better than they did before the cleaning
We had the grout cleaning in our bathroom and shower. It looks so much better than before!
The price was high
No smelly chemicals, and it dries very quickly. Plus, it makes the carpet look new.
The efficency and friendliness of the staff
Not arrive earlier than the scheduled appointment time.
Andrew and Danny came out at the time stipulated to have work done. Courteous, professional gentlemen who worked efficiently as a team. Andrew looked at a seam repair that was done by another company which looked like the Grand Canyon section of the Hualapai Nation. By the way, my Spouse (Scottish) ran the other company off with a flurry of expletives that had him running out of our house like he was on fire. Both Andrew and Danny gave us very good advice on care of carpet and after conferring more we have decided to have the ductwork cleaned by Zerorez. Our twelve year old carpet looks and feels like it is brand new. As a Retired Chief Warrant Officer in the military, I have had quite a few dealings with employees and I can say without reservation that these two Gents are TOP Notch. We are certainly and extremely satisfied with the cost and the job they performed. We asked specifically for them to come back and do the other rooms on 19 December. Andrew made it happen and repaired the Grand Canyon seam flawlessly. He then proceeded to clean the other rooms forthwith. These two Gents are very valuable to have as employees, (Especially Andrew). Zerorez has gained a permanent customer of us and we will definitely recommend Andrew and Danny from Zerorez to our friends and neighbors. These Guys were great! Again, Thanks Andrew. We will be scheduling our ductwork very soon. I also appreciate your staff with the email backups about appointment times and invoices. James Mininger Ret CW4 USA
I've found that the real results of carpet cleaning come out 3-5 days after. Good job but I'm waiting a couple more days and after a vacuum to decide if the work was as good as advertised. But, it's looking good at this time.
What a great job your cleaners do.
I was very satisfied with the results and the technician was so nice.
Jan came back and did a great job. I am much more satisfied with the carpets after the re clean.
Anthony, the tech, did a great job!
Anthony, the tech, was terrific!
The technician (Anthony) was knowledgeable and personable. would request him the next time.
The lack of residue afterwards. It really does stay cleaner longer and smells fresher.
Friendly, courteous technicians. On time. Have 2 dogs and 12 year old carpet, always looks like new when he is done.
My carpets and upholstery came out so clean, unlike anything I have ever had before.
Process cleans carpets extremely well.No after odor either.
Service was prompt and easy to schedule. Technician was very friendly and provided outstanding service.