based on 35665 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast, friendly, efficient, no "hard" carpet after cleaning, carpets look amazing!!!!
Clean Carpet and Promt service.
Awesome job everytime.
Dave was very friendly and personable. He did the job quicker than I could have, the whole house (4 bedrooms, family, living and dining rooms)in about one and a half hours.
Pet stain treatment-Dave did an awesome job.
Fast. Reliable. Friendly.
I have recommended you to my family and friends already. My carpets couldn't be cleaner and the service couldn't be more helpful and forgiving when I encountered a problem on the day of cleaning. I will never use anyone but Zerorez to clean my carpets. Thank you so much for your kind and clean service. :) :)
I love the way the carpet feels after your service. It's not stiff like other cleaners usually are.
prompt curtious service and incredible results
Fast and efficient. Arrived on time.
Dries quickly. Smells nice and no residue. Dave was very professional and gave us excellent service. I dislike you want to charge $6 for your gas. We are all having difficulty with todays conditions and we all have to "eat it". No one offers to pay for my gas when I go to a place of business, I shouln't have to pay for yours, especially when we gave you $650 for your service. Other than that, we were very satisfied.
Bob is a very courteous and professional employee. I was supposed to be receiving my
invoice by e-mail but as yet, I don't have one. Also, Bob gave me a demonstration on
polishing the travertine floor and was going to get a bid to me for the work.
I will recommend your services.
I thought the price was high for the service. I think the service was good, the technician was great (very friendly and polite), but overall the carpets look just as good as when other companies have cleaned them. I paid much less with other companies.
Always on time, professional, thorough, friendly. Carpets are very clean!
The cleaned look is as satisfactory as other cleaners I have used, the zero residue feature is the reason I am a repeated customer. I am very dissatisfied with the price estimate procedures - as was the person who told me about your service. When I called to request service this time I told the reception person how many square feet of carpeting I have, and that certain room entry areas were especially soiled. I was told that "We have a 3 room special... $129.95" (same as last time I used your service) I was charged $222.95. In honesty when I tell others of your service I must tell them of the impossibility of knowing how much it will cost although I like the cleaning results.
We have tried cleaning our carpet ourselves and had another company and have never had the carpet look as good as Zerorez has. The carpet is a very light color and we have struggled with keeping it clean. Zerorez does a fantastic job.
Quality technicians
You have a variety of services and the service was great. My carpets look and smell great after Zerorez did thier job. I had some cat urine smells and cannot smell it anymore. Thank you Zerorez.
Always 100% sastified.
No residue, quick, courteous service
No soap, good cleaning.
Professional,friendly and quality service!
As always, great work. However, I feel the unexpected unwarranted "fuel charge" that was added on to my bill was completely uncalled for. Therefore, I will NOT recommend ZEROREZ no longer. Have a nice day.
Excellent job of cleaning. Will definitely use again. Courteous and professional. Thoroughly explained the service.
It's great and don't leave the rug wet. The job is done with care and very clean job at that.
Better follow up. There was stain spot he could not remove, he said he would come back with the stronger solution to tried to remove it. He didn't call back, I had to call him, he set a date and time and didn't show up. I had to call him again and left a message. Here we are 2 1/2 weeks after, he still haven't come back. Not good business.
Friendly service and timely arrival to do the work.
Amazing tools and pleasant service.
Great service and representation!
I liked the technician.