based on 35765 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet looks great. My only complaint is that I could not get a cheaper price than the 3 room special and the area I had cleaned was much smaller than that. The web site showed prices for less that 200 square feet, but the woman I spoke to wouldn't allow me to have that price. The technician was very professional and completed the job quickly.
When I switched to Zerorez my carpet came up cleaner than ever. Most stubborn spots stayed gone and those that returned stayed gone much longer than with my previous regular-steam cleaner.
everything! The carpets and my wool area rugs are SOOOO clean, I am amazed they come out so well.
Our carpet was so dirty from our 4 young kids that I didn't have very high expectations for our cleaning. Zerorez was able to make our carpet look great.
Professionalism; excellent quality work and willingness to do whatever it takes to "get the job done and keep the customer happy". You guys are the BEST!!!!
service is professional and carpets look great.
The technician was very knoedle able about carpet and did an exlent job. I had just bought my town home and thought I would have to the carpet replaced but all the spots and dirt came out. i was very pleased.
It simply works better than other types of steam cleaning techniques and has effectively extended the life of my carpet. Customer service is superior to all other cleaning services used. Online scheduling is a terrific service.
Good value and quality, efficient service.
I like how professional your tech. is and how nice my carpets look and smell. My only complaint is that one day AFTER my carpets were cleanned, you ran a special of $99.00. I had to pay $129.95. It would be nice if your representatives would let customers that have been faithful to you for a few years to be made aware that specials are in the horizen. Being on a fixed budget, I would gladly have booked my cleanning for later.
The grout cleaned up beautifully. The granite is smooth and easy to clean. The shower doors, I can see through them again.
I like that no chemicals are used
Carpet always looks great and the techs are exceptionly. Professional. I use them for my rental homes as well!
Our dog gets into EVERYTHING. The carpets were cleaned no problem and your staff is friendly and professional.
The carpet came out great, but there's a problem with my marble floors. The hose was stretched along a long hallway from one end of
the house to another. My floors are marble, and it left a mark in several places. I'm unable to remove it. Help
one time service, and if spots do not come out.. willing to come back and review and rework on the problem.
The fact that no chemicals are involved with this amazing cleaning process. I had the carpet in my car cleaned as well. The drivers side carpet was literally black. The carpet and upholstery in my car are like new. Amazing!
Seems complete and comprehensive.
Worked great carpet was dry quickly and left no sticky feeling afterwards
Carpets are very clean and soft! No soap residue.
The ecofriendly product that gets great results! Quick dry vs. tradtional carpet cleaning, which takes too long to dry. Professional, knowledgable, personable and timely service technicians.
Quick dry time; no residue
We love that you use an Empowered Water technology that provides a wonderful cleaning without the harsh chemicals or residue. Our carpets in our office look great. Although they were half an hour late (I missed getting my Starbucks lol), the service and staff were friendly and professional. We look forward to our next cleaning!
The service is very good and the carpets are really clean when the job is done. I've been using Zerorez for about 4 years and I'm really happy with everything.
My carpet is SUPER clean, and it isnt very wet when done, so it dries really fast. Most of all I can't believe you can do this with just WATER. The technology is amazing. My dog has allergies so this is really important to me. Also Roy is such a nice man. I recommend you to everyone!
Dave was extremely thorough and knowledgeable!
We have exculsively used Zerorez to clean our carpets for several years. However, the next time we are in need of service we will be seeking out a different provider.
During the time we have used Zerorez your prices have increased substantially, and now seem to be out of line with others in your industry.
The final straw was when, on your last visit, I was charged an extra $20.00 for the master bedroom closet. The serviceable carpet area of the bedroom is only 143 sq ft, and the closet is an additional 55 sq ft. I don't see where this warrants an extra $20.00 charge.
Eco friendly and really clean!
excellent cleaning job
Excellent service, friendly people. Corner protectors, in and out quick.