based on 35766 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Outstanding service. Brett showed up promtly at 1600 hours, walked through the home, calculated the cost of service and was done in about 2 hours. The carpet looks very good and "cleaner" compared to past services (by another company).
The quality of work and results Zerorez has shown to me. Along with the care and professionalize they had with me.
We didnt get a final walkthrough with the tech and was not offered any other services or products as we were last time.. We have no idea if he put on any carpet protection or if there were any problem areas that he encountered. We did get the pet service but felt that it is not worth the money that you charged and we can use better products our selves which we have.. we are more disappointed this time with the overall service for the money...
The product cleaned my carpets very well. The service was excellent. Dave did a great job and was very pleasant to have in our home. He answered questions about the product and was very professional.
On time and explained how and what was going to be done. Great job the carpet looks like new. Dave was very courteous called to thirty minutes ahead to confirm his arrival time as schedule.
There is a stain that I figured would be difficult to remove, however I feel as though it is much brighter now.Didn't think it would come out anyway. Not sure if the chemicals did that or not. The man who came to service us was very nice and respectful. He tried his hardest to work on any stains I asked him to.
your product and services are great. I would recomend yours above
stanley steemer. However a promenent spot in the master bedroom showed up after it dried.
thank you
Name removed and Name removed
ann
CARPET CLEANING EXCELENT. MY CARPET LOOKS NEW AFTER 8 YEARS
I like the phone call reminder about your appt, and that the carpet looks and feels so clean, and stays that way. Stains do not reoccur like other carper cleaning companies.
Come back and redo the carpet. The stains have reappeared. Spent alot of money to have carpet cleaned but the stains are reappearing. Your advertisement says that the stains don't reappear like the other carpet companies but we finding that not to be true.
No chemicals used so safe for pets, people with allergies. The service techs are always on time and follow directions (include the carpet inside the closets, etc.). I wish this was in every city. I have 3 rental places here and would not give my business to anyone else.
Your cleaning process is fantastic! My carpets are soft again (which is remarkable considering they are 12 years old) and it was done without chemicals.
Things get really clean!
it works and dave was professional
Way too expensive! A friend of mine had his carpets cleaned (the same day) with the same size house and about the same amount of carpet for $150. I could have done my house twice and still had $60 left over. Zerorez cleaning is superior, but not so much as to be more than double the competitors.
There is no chemical smell left. Carpet is very clean and soft.
HOW CLEAN THE CARPET REMAINS COMPARED TO OTHER COMPANIES.
excellent cleaning product and customer service...
Your tech was very personable and did a very good job.
The carpet was very dirty and when they finished only 1 spot left
Carpets are clean and beautiful. Thank you!
My carpets are cleaner than I ever thought they could be. There are no chemicals I have to worry about as a mom. Our tech Brett was friendly, fast, professional, and genuinely seemed to care about the job he was doing.
Clean no residue fast reasonable
The name says it all, no residue. Knowledgeable friendly technician.
There are no soaps or chemicals
better price...price by square feet. I have very small rooms filled with furniture, why should I have to pay the same as bigger rooms with no furniture...
The results!
An unsolicited comment:
Perhaps you should put the price of gasoline within the price of the service. As you know, with the price of gas, it was frustrating to see that as another added expense. In other words, what I don't know won't hurt (or aggravate) me. Just a suggestion unless, by law, you have to report it. Even then I might call it "travel expense" since "gas" seems to be a hot button word.
they were very efficient and my carpet looks great
Very Professional, rugs looked great like new after they were done. i will use you again.
My carpets look and feel great! Already recommended Zerorez to a neighbor. Bob, the tech that came to my house, did a super job. I'm going to get my tile done next!