based on 39648 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast, efficient and no chemicals residue. Carpet looks brand new!
The care and knowledge my carpet guy had. Very friendly, carpets look great abd I already recommended your company
The cleaning of the air ducts was long overdue and we feel great breathing again. Also, your trucks and equipment looked clean and new. And your service guy, Roy, was fantastic. Couldn't have been more professional and helpful in answering all our questions.
Able to get out tough stains and spots.
Dries quicker then other systems.
Not so wet after cleaning.
Notice the fresher - less detergent smell after cleaning.
Brandon is exceptional. What a great person for a great company.
You did not disappoint me at all--I am very pleased with your service. I just do not recc services to others as a rule.
Provide a smaller time frame window. 4 hours is a long time. I could have gotten a lot done prior to their arrival time.
The techs are ALWAYS kind, professional, on time & very courteous.
Tough stains were removed!!!:)
i like the fact it is environmentally safe
my carpets still smell like urine.
You do a good job for a fair price. Didn't try to upsale me on extra products or services. Your service technician was professional and courteous.
Floors dry in a short amount of time. Tech seems to know what he is doing.
Best carpet cleaning we have ever had and we have tried them all.
The service technician bradon was professional friendly and knowledgeable. He provided me with several solutions I was not previously aware of. He executed his duties perfectly, I couldn't be happier with the results! He is a credit to your team.
After I vacuumed yesterday the downstairs floor still looks dirty. It is only slightly better than before it was shampooed.
friendly professional and does a great job!
From the start, everyone was very pleasant and professional. Loved the way my carpet looked after the leaning.
Anthony was amazing! He was friendly and knowledgeable! He gave us information about zerorez products and services, he knew about carpets and stains and was willing to share helpful tips. Our carpets look amazing! Thank you!
Great customer service (Brandon) and on time.
Wipe away/clean the residue and streaks left on my wood flooring after the carpet next to the wood was cleaned. Didn't love being told my house has a bad smell, even if it does. There may be a more tactful way to say it???
Chemical free approach
The tech was very professional and fast. The carpets look great!
Very friendly tech. Not sticky after cleaned.
Andrew Gulliford was great, real professional and personable. Best carpet cleaning job we have had done.
Very clean and Roy did a great job!
Amazing job! Anthony was awesome! He was very polite, professional and did an outstanding job!
We love the "no residue" aspect, and the knowledge and friendliness of your technicians.
The product is far superior to the competitors. What makes this process stand out is the Customer Service of your technicians who actually come and clean the carpets. The two gentlemen that showed up were extremely polite, professional and very attentive and thorough. When I initially called for my appointment the lady that answered was not helpful at all. She said she didn't have anything for slightly over two weeks out. Because of her lack of caring and poor disposition, I called back to see if another person would be more pleasant and helpful and I spoke with a gentleman that said "We absolutely can fit you in before that". He scheduled me for two days later. I was going to call another company due to my phone call with this woman. Companies cannot afford to loose business so your employees are your key to success. I recommend that the person answering your phones and scheduling should TRY to be accommodating as possible, she was not at all.
They were very professional and courteous, came on time and completed work as scheduled.