based on 36799 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The Tech was very friendly and courteous.
But when I went back into the daughters room the next day..
It smelled awful and I had to put more carpet fresh in that room.
I don’t understand why you don’t have a tool to get underneath the bed.
187.00 was a lot and I don’t think the job was thorough enough for the price.
These are small rooms in my house.
Thank you
Name removed
1220 Burgundy Dr
Henderson NV
Not only does my carpet and tile get very clean, but the fibers and finish don’t get broken down so they stay clean.
I have pets, dogs to be exact. Zerorez does a fantastic job of getting the urine smells out. I also had my tile cleaned. Wow, that is also a fantastic service. Great job!
Thank you.
Very nice great job
We had 2 recliners that were so dirty. The pattern was almost black. After they were cleaned, I couldn't believe how great they looked. They were almost like new. I will use them again and refer anyone to use the service. They were very helpful and knowledgeable about the cleaning of furniture and carpets.
Cory, my technician always knows what is best for my carpets and floors. I trust his judgment.Thank you Cory gREAT JOB111
Easy to arrange and reasonable prices.
The gentleman that came was very hard-working and continued to get all of the areas that were soiled in a much better condition.
Tech did a great job. Made my sofa look brand new! Was on time and professional.
The technician was fantastic very nice and very professional. However, I don’t think the carpets were cleaned very well. Some of the spots never did even go away. It’s the first time I’ve used your company and I think I prefer more of a traditional carpet cleaning. My carpets are in great shape and they’re not stained but the little stains that I did have are still visible. I think next time I’ll call Stanley Steemer because I like their technique better.
Major is always amazing thank you!
Carpet and tile floors look so clean
We were very dissatisfied with the quality of the work. He did not pre-spot the clearly stubborn stains. On the sectional there were areas that were not cleaned at all and when we asked him to go over them he said he was not going to Re-clean our whole sofa. His attitude toward touching up spots was very unpleasant. The next day our whole house smelled badly as if he reused dirty water. He said he used some type of citrus deodorizer on the carpets but clearly he didn’t, or our whole house wouldn’t smell like rotten mold the next day. We did not get the complimentary tile cleaning because, he said he didn’t have the tool on the truck. He supposedly cleaned our 8 dining room chairs but they were not even wet to the touch after he cleaned them. Overall, his attitude was not good and for the money I would not subject anyone else to that treatment.
The tech that didn't do a very good job I couldn't see how bad until the next day after my carpets completely dried I took photos a would like to speak to someone ASAP on how we can fix the problem 😔😔 I'm very disappointed I've been a customer for several years and usually very satisfied with the service but not this last time.,.
Daniel was our service tech and he explained everything that was going to happen, even recommended some other way to remove pet urine without having to fully replace the carpets.
Professional and courteous. Steven was fantastic. Great company with great prices.
I alreafy did this Major was absolutelymfantastic as he was before.’ He got all of rhe spotsmoff my light beige carpet !! He discusses whatnhe’s going to do &’ does it !! Far superiirnto anymotger companyn I’ve used!!!
Everything
Nice gentleman who did work consciences and help f
He did an excellent job
Jess was friendly and professional
Easy to book an appointment and receive an estimate on line; received quick response to confirm appointment. My technician Corey contacted me early in the appointment window and arrived promptly. He explained my options for services without a heavy up-sell. My carpet cleaning was completely quickly. Excellent experience.
Made everything easy from start to finish. Out rug came out cleaner than expected.
Thank You
Very fast and careful not to damage corners. Noise level was very low
Quick and great customer service.
Angel was very professional kept me informed and completed the job very fast
Speedy service and helpful staff.
The guy cleaning my carpets very professional, and kind. Thank you!
So polite, so prompt, very profesional and honest. He did a great job!! Thank you!
Being prompt and courteous