based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The guy who came and cleaned was very positive and polite. And asked if I was pleased with the job, or if he needed to go over areas again. Nice man.
The knowledge of carpeting by your employee and the company's method of cleaning.Our carpet man was very thorough and detailed in his service.
Rob my technician. Totally customer service oriented. He represented your company extremely well. What a professional with an awesome attitude.
Everything was completely as I would like to be
The service was excellent and my carpets were dry within an hour. The customer service when booking an appointment was easy and excellent. The prices were amazing and affordable, as well. Overall, I had an amazing experience and will be using zerorez again! Thank you!
Excellent service with very good results.
Fresh smell and very clean carpets without the hard residue feel. Very happy with the customer satisfaction policies. This was a redo of a previous cleaning and the process of getting another carpet cleaning much easier than expected. Thank you and carpets looked better than ever.
Ray does excellent work, arrived early and was professional and efficient.
The service and the products. I just recommended my son in Sandy, Utah.
Fast service......friendly agent
How friendly and quick the person was.
Ray was very nice and professional. He did a great job and we felt comfortable with him in our home
Loved the results....my carpet looks brand new
cleans the spots very well and they stay away longer than anyone else product
did a great job!! every time
You did not disappoint me at all. I was very pleased with Jared who served me and his results. I am not the kind of person who recommends services to others--not my nature.
We had a wonderful experience with Ray! He was kind, helpful and very knowledgeable. Our carpets and furniture look great. Thank you!
No soaps or residue...hot water deep extraction...good pricing for the value...professional.;..
Offer more specials..
Carpets are not as clean as I anticipated - possibly due to age of carpet, but I have had them chemically cleaned before and they came out much better. I used Zerorez because of your advertising on KJUL and really expected more.
Professionalism. No heavy residue left on carpet. Friendly techs.
There was a spot in front of my husbands chair that needed more attention than the rest of the room. The other 2 bedrooms were done excellent, The spot in front of my husbands chair is still there. I called to complain ( which I never do ) they are sending another technician out to look at it and I may have to pay more to get it done.
They smell good and our environmentally safe.
Better pricing and better explanation of services whether they are guaranteed or not. Spent over $1200 on carpet and tile cleaning only to find out that my pet stain removal was not guaranteed. Only found out once I reviewed the invoice that we emailed to me.
Did not leave a lingering odor,was not over soaked and carpet dryed within few hours. Great customer service / scheduling. Friendly,polite service tech. He inspected the areas and proceeded treating right away, did not delay, did a great job! I would recommend this company over any carpet cleaning service I have used in th last 15 years.
thanks, First name removed
We were pleased with the outcome. In time, we will hopefully not see the quick return of stains on the carpet that have occurred with other cleanings.
Brandon did an excellent job and was a very nice young man. Thank You Sandy
No chemicals - friendly service
I liked the Excellent cleaning done by Zerorex and customer service given by employee
prompt and excellent service