based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The products help removed stains that had been on my carpet for a while.
Wil was amazing! He was clear about everything and even had us check the rooms after each one was done to ensure we were satisfied before moving on. True professionalism at its best! Our carpets have never looked so good and been so soft! Will definitely use you again!
The technician explained what products Zerorez has available and what was used on my carpet. He also was willing to do the test area on my sofa. I was very pleased with the result and will definetely have zerorez clean my sectional.
He was friendly and willing to answer any questions I had. One of the things I appreciated was the fact that both of the technichians were wearing plastic covers on their shoes when they first walked in. I was able to show them the areas I wanted to be cleaned and not worry about their shoes soiling the surface they walked on. Also, being able to communicate in English was very much appreciated.
The carpets look much cleaner than after being done by another company.
I would definetely recommend Zerorez to others.
The service was more expensive than the previous company I used for years but worth the extra cost.
Our carpets came out beautiful, we believe it was a combination of your products that were used and the excellent technician Dee who applied them and cleaned our carpets.
I absolutely loved the young man that serviced our carpets. He was so knowledgeable, and informative about your services and products. This guy was awesome!
Patty Fairchild
ragtimesranch.com
Was very happy with the gentlemen who cleaned my rugs, but disappointed they are not clean , even after I paid for pet stain ,once dried they are still dirty
I have always called Zerorez for my carpet cleaning, and as always, my carpets came out feeling and looking great. Art, my technician, was very friendly and knowledgeable with pesky pet hair and stains. I really want to thank him and Zerorez for making my older carpets look a little younger!
No areas to improve. You service representative, Todd, was excellent.
Very professional technicians, fast and efficient. The carpets look beautiful everytime.
The service was great and fast they did a great job
No Residue! Carpets don't smell like chemicals or feel crunchy when you walk on them after cleaning.
I love how clean the carpet is. The tech that came is an excellent customer service rep.
This is the 2nd time Zerorez has cleaned our carpets and both times the technicians were prompt, courteous, friendly, professional and provided excellent service. They have provided exactly what was promised.
They come to the appointment on time and do a great job, I wouldn't call any other company.
Great service! My carpets look wonderful!
friendly, hardworking. Making sure our carpets are clean before they leave.
The man that came to do the work so very good about explaining how to get the major stains out of the carpet and also the pet stains that were in places I did know where there. Cant believe how amazingly clean my carpet is know.
Efficient people , office and person who cleaned my carpet!! Very happy
The technician who came was very polite, professional and personable.
He did the work fast, and the carpets look great. He also cleaned two area rugs, that look wonderful.
The proof will be how the carpets look in a few weeks, months.
Two things I noticed: the technician came in with the plastic booties over his shoes, but they were shredded on the bottoms, so obviously he'd had them on all day, walking outside as well, so what good did that do?
Also, the truck stayed running the entire time he was at our house - hours, so that's not very green! Is there another way to power the machinery other than running the van for hours?
Otherwise, very happy.
Nonchemical usage and normally good employees!
NO chemicals and the system cleans well.
your serviceman Todd did a great job on our carpets
Carpets look great. Thanks so much
The technician that came to clean our carpets (Jose??) was very knowledgable and helpful. He made suggestions so that we got our carpets thoroughly cleaned without selling unnecessary services. He showed us how there was pet stains left behind from the previous tenant and treated those. And treated more lightly a couple other areas that didn't really need it to keep our cost where we could afford it but still get our carpets very clean. We were extremely happy with his customer service, professionalism and friendliness.
I recently had my carpet cleaned and I think they did a great job so I had them come back and clean my tile. Ray did a super great job. I really didn't realize how much I needed my tile cleaned until he started and I could really see the difference. Thank you
Makes the tile floors and grout like "new"
Our carpet was very dirty and it looks fabulous. The technicians really took the time to make sure the spots were out and that we were happy. They definitely went the extra mile!
I have always liked your workers. Ray,yesterday's worker, was again a very nice man and knew what he was doing.
Friendly, knowledgeable technician who was fast and effective, and the results, which always speak for themselves.
He did a great job, but far more expensive than last time when I used you. I thought the majority of the work was the same excluding doing the pillows on the couch. Not sure I want to pay that much next time.