based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician had to come back a second time to redo one of the rooms.
Its an inconvenience but the rug did respond to the second cleaning quite well
Representative was helpful, friendly and personable.
No high pressure up-selling.
The job was not completed to our satisfaction.
product is non toxic for children and pets.. Service was professional and efficient.. Brandon was very nice and helpful
The rugs looked great! They did not feel sticky or hard after they dried. The tech was great!
Great tech Jay did a great job.
Do not discuss carpet cleaning.
Rod was very nice and very informative about carpet.
Knowledge of the business and very polite and professional
Quick and clean
Did good cleaning
Carpet came out clean.
The second time that you came out resolved the problem with odors thank you.
That they lowered there prices and they were able to clean all the areas of my house and get all the high traffic marks taken out.
I liked that the service was quick and easy.
very friendly service people. cleaning well done. will call again to get carpet cleaned.
No strong smell and does a good job.
had to come back to do a redo and was not fully satisfied with area rug that was sent out.
Courteous and Professional
Quick, efficient, and the rugs and tile floors are thoroughly cleaned. We use your service once a year and are extremely pleased with it.
No chemicals no residue
That the carpet drives quickly and has no residue. Our carpet looks brand new after they come and clean it.
Timelines and responsiveness to the initial contact and inquiries was very good. Excellent cleaning job, and friendly cleaner! Would definitely recommend Zerorez!
Knowledgeable staff & fast service.
Great results.
no chemicals or soap residue left behind
Carpet looks great. No harsh chemicals. Friendly, professional staff.
Well , my appointment was in a Friday 3-6 pm window and no one showed up by 5:15 pm . So I called was placed on hold for 25 minutes , was disconnected , then I called back and received a voicemail to leave a message . Called back and was told zero Rez dropped the ball and I would be placed on the schedule for Saturday . I wasted three hours of my time on Friday . It would have been nice if I received a major discount .
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Juan was here promptly and did a very thorough job. He got my couch looking like new again, and carpet is beautiful.