based on 39677 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Timely service; professional technicians and excellent work!!! I use ZeroRez exclusively in my real estate business; they have no equal in the industry.
Nancy Hutchings
Meridias Realty Group LLC
Amazing results. Excellent technician
Your team did a excellent job and they explained what they were doing and how it works.
very friendly staff, work always looks after they are finished
Great job cleaning carpets and they smell great!
The associate was professional and polite. Was disappointed the stains didn't come all out, but it's a white couch.
My carpets were clean & lovely with no stiff residue afterwards. I'm hoping they will stay that way as long as the technician said they would with the extra fiber resistant treatment.
Cost way too much. Too much a la carte up-selling.
I LOVE that it works! My floor has never looked that clean. I LOVED how my floor was soft to the touch after it dried not crunchy. Thank you so much!! The technicians really were knowledgeable about the products and materials. They worked hard and did a WONDERFUL job!
didnt explain all the different fees when booking appointment over the phone. i didnt think that was good.
Carpets are still dirty. Look the same as they did in the beginning
I'm pleased that there is not any annoying smell left and you
are efficient,work swiftly.
Also, treated nicely on the phone.
They were on time and did an Amazing job cleaning my couch and carpets. The house looks and smells great
I like the "cleaner" feel of the process, Our carpet looks almost as good as when it was new.
While it was not deeply soiled, the traffic areas disappeared.
I have used steam in the past. I prefer Zerorez.
The technican was pleasant, easy to work with and anxious to please. He worked quickly and
did a compete job.
clean fast professional but I did not like the quote he gave us. we almost going to not do it but he was here. it was very pricy when he came but on the phone it was affordable
Friendly and professional technician. Very thorough, got stains out and carpet felt nice and soft and clean when he was done.
I heard about your company on MIX94.1 for months. I'm glad I did & I'm glad I had the service. My carpets look amazing & though I feel $1.25 a square foot for tile is a bit pricey, my tile looks great too. It did not take the technician any longer to do the tile then it did the carpet so I'm not sure why it is so expensive but in any event I'm happy with the service. Honestly I was expecting to pay about $500 which I thought was a high estimate so I was a little shocked when it came to $805.
I am so happy with the job done by Brandon. My carpets look brand new and will continue to have Zerorez every year. This is my second year with the company and would never have anyone else. I have recommended you to all my friends. Thank you.
I was really hoping that the high traffic areas would have an improved appearance, especially for the price increase for the extra "treatment". Before and after pics on my phone were practically identical, which was frustrating. There was also a "pet stain" upstairs in the center of the room, which was the main reason I agreed to the "treatment", and that was still clearly visible as well.
Minimum use of chemicals carpet soft again
Brandon did a great job! The carpets feel softer than they have with other vendors.
I called because of the ads I heard on 94.1 from Mercedes. She stated the dirt does not re-appear after drying. That was not the case. The technician told us the pet stains would probably come back unless we used another process but why did the dirt and traffic areas come back looking the same?
Professional Company. Courteous Staff. Great Service.
Carpets always look great. Staff (Anthony) was excellent.
Products and services meet my expectations which usually are pretty high
The tech you sent out was quite adequate and respectful fellow.
When my wife made the initial order with you she requested the same tech as on our previous cleaning this last March, and was promised we could. On the day of the cleaning you sent a different tech.
If the requested tech was unavailable on our cleaning date we would have appreciated if your office would have called us so we could reschedule our cleaning until such times he was.
My carpet came clean and fresh
No chemical smell
Technician knowledgeable and friendly- work done efficiently and in timely manner! I was very pleased with the tech and service.