based on 39680 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and fast service. Very clean while working
The gentleman who came to talk with us and give us an estimate was extremely likable and honest.
Very professional and timely. My carpets came out so much cleaner than I expected. I had old pet stains that I thought would never come out and they did!!
great you listen to our concerns
Good service, on time, good results.
No bull. Great work!
My floors did not turn out the way they should have. Your tech should have maybe did a test spot and told me he couldn't clean them the way they needed to be or something but $250 later my Wife is upset I even tried to have them cleaned. You tell me what you can do to fix the problem?
The carpets are always clean and fresh smelling. Todd always does a terrific job and he is kind, knowledgeable and professional. He had Spencer with him and he was also very good.
Show up on time. 50 minutes past the 3 hour window which ruined the rest of my day.
The cleaning process used by Zerorez really works. It cleans the carpets well and they stay clean.
Pet friendly. And your staff is always great!!
On time and good work
Service was good. Liked the idea of the product used.
Great carpet cleaning!
I feel your process is cleaner and healthier to clean carpets. Also, the technician did some of our tile flooring and I was very impressed with how clean it got the floor. Intend to get it all done in the future. Brandon was very professional and pleasant!
I like the simplicity of the service and the ease of drying!
Friendly staff.
The carpets came out very well but the tile bathroom floor grout did not come out as well as I would have liked. They did a great job on the shower floor tile and grout and a decent job on the hall bathroom floor.
The service received was very professional, we particularly liked the service provider.
Timely and reasonable
Very professional and through service. Very pleased with service. Thanks for making my house smell beautiful again!
Fast friendly service. Expected the carpet to look a little cleaner but overall I'm satisfied.
It is fairly quick, no soap suds and cleans well. Dries fast.
Customer Service
Customer service was wonderful
Calling ahead and letting me know arrival times. Faster dry time. Good explaination of services sbd prices.
Quick scheduling; on time arrival.
Carpets dried quickly; no crunch or odor.
Looks clean and professionally done.
Technician friendly and answered questions.
The area rug I paid in addition to did not come completely clean but I understand no guarantees.
Will recommend.
First off the techs Will & Jonathan were very friendly & professional,,,, the carpet looks beautiful ,,job well done ,,I would definitely refer your company ,,, as I was refered by a friend of mine you had your company out to her house last month ,,, I will be calling you in the future ,,thank you !!!
Efficient and timely. Good cleaning
You did fine. Tech was great. Communication from office to customer regarding arrival of tech would be appreciated.