based on 41510 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
feels clean, sincerely concerned...
Our carpet looks great, and the technician, Ben was very nice!
All employees were incredibly nice and helpful! They did a wonderful job!
No chemicals. Very friendly, efficient serviceman. Always get the job done! We always use you, and will continue to do so.
Have 2 men instead of one
Very prompt return phone call, showed up on time. Explained process. Very friendly and professional. Made an old carpet look great!
Clean smelling, not soaking wet when the technician leaves.
The product just worked so well .
Great job, great service, great technician
good results and very good and cooperative service.
Your service people do a very thorough & conscientious job - and always seem to go the extra mile. Also, the carpets feel soft once they dry. This is the third time I've used this service, and it's always been a positive experience.
Not charge so much when fewer then 3 rooms are cleaned.
Not try to upsell so hard. I realize all carpet cleaners do this and it's a huge turnoff
Service representative was very knowledgeable an upfront we liked that there was no heavy smell the carpet looked great next day.
Great job tile look new, carper looks great. The only company I wilI use
Honest. On time. Do a good job of cleaning.
Done quickly, thoroughly, and courtiously. So glad I found you!
The house still smells like dog urine. Not your fault--rescue dog. But I did hope for fresher smell.
Our Tech, Luis Meza is awesome. He really knows what he's doing. He also explains the products and how they work and the process. That really put my mind at ease. The job was done well and in a timely matter. Will definitely use them again.
Have had my carpets cleaned and my tile cleaned. Very professional both times, both looked great when they were done!
No odor
Service was awesome
The carpet smells a little damp and musty
Safe for animals.
Our tech did a wonderful job and I'm sorry I've forgotten his name. He took time to show me what he was doing and why. He deserves a 10.
The only reason I'm marking you down is we're yet to hear back about the stain in our carpet that appeared the next morning after the cleaning. (Cleaning Thurs. called you Fri.) 8 a.m. The stain is a perfectly round yellow-ish mark, like a can or perhaps a spray bottle left some residue. We would like to figure out how to fix this. You can call us at Phone number removed or Phone number removed
Name removed and Name removed
I have had my carpet and tile cleaned a few times for the same price. I feel the price I was expecting should have been the same, not increased by $90. I was given a couple discounts to come to $375 instead of the $401 they first stated. I was prepared to pay the usual $310. ZEROREZ does offer a superior service, but I feel $400 for my small area getting cleaned is a bit pricey. I will most likely be asking for references for another company that can offer quality at a more realistic and reasonable price. I feel Zerorez has out priced themselves for the service they provide
Friendly and do great work
The crew was very professional & polite..
The guys that came out were really nice, explaining everything they were going to do. They were very efficient and the carpets came out great.