based on 39681 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Give lower cost estimates, rather than having to negotiate such a high price down to a more realistic price for services. The representatives for the company were extremely polite and professional.
Nothing that I can think of. The reason I give it an 8 is because I have only used the company once and I don't base recommendations on one association.
they were excellent service the man that di our carpet shhould recieve at 11 he was great
I really liked the carpet cleaner that did my carpeting. He worked really hard to get a cranberry juice stain out of the carpet. He did a really good job. I have used you in the past and I think his name is Al was very good.
That you don't use any chemicals to clean .
I love the chemical free treatment. ZeroRez was fast and efficient. I would recommend them in a heartbeat!
Carpets look and feel like they are brand new. Very fast drying. No ripples from soaked carpets. The Carpet Technician was very professional and explained the entire process.
On time professional.
Very professional and timely
Jake was very hospitable and I very much appreciate the great job he did while providing excellent customer service. Will definitely recommend him personally. Thank you Jake
Your service technician was very professional and personable.
Our technician, Art, was fantastic. He was very polite, explained the procedures and products to us so we knew exactly what we were paying for, and was very thorough in his work. We felt as though he took his time to make sure our carpet was as clean as can be.
Andrew was professional and answered my questions completely. Will definitely use them again!
They did a great job on my carpets.
Non toxic. Carpet looks great, and soft. Lee was professional, thorough, and extremely polite. Thank you!
Carpets look good
the customer service and job well done
House is clean and the service was great
For the past 8 years we have used Zerorez and would never think of using another company. Their process is unlike any other and dirt and spots never come back. Every tech we've had has been efficient, friendly and informative.
Carpets were cleaned professionally. Service Tech Juan Meza was very knowledgeable on solution applied to carpet.
It's great !! The technician WILL had a good customer service !thanks a million !!
Our carpet looks amazing. Before Zerorez it was embarrassing to have anyone come in our house. Carpets are spotless.
The guys that cleaned our floors were quick, professional, and very friendly. The whole experience was awesome.
We were very pleased with the results of cleaning our carpet. Tile in the kitchen and
entrance were also done in a very professional manner. Zerorez even came back to redo
the entrance because there were a few areas which appeared to be missed. We are happy
to recommend them and will plan on using them again when we need carpet cleaned.
Cleans well and professional
Zak Taylor did a great job cleaning my carpets. He was also so polite, helpful and respectful. My carpets look so clean and feel so soft and beautiful. Thank you for your great service. I will highly recommend you.
Never has my carpet or tile been soo clean
Quick, efficient, good result and a good price.
our carpets look so much better after Zerorez cleans them! And our service guy (D) was very professional and very nice! He did a great job!!!!
Carpet dried pretty quick and looks great. Had kitchen tile cleaned too and looks great. Thought price to seal grout was a little high, but since cleaning was "free", was worth it as it looks great too.