Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28811 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 12, 2024 — Rated 10 out of 10 by S.B. Zerorez Jacksonville
What do you like about our products and services?

The technicians arrived when I was told, did their job professionally AND cleaned up after!

Report a concern   July 11, 2024 — Rated 10 out of 10 by S.B. Zerorez Jacksonville
What do you like about our products and services?

The people are super friendly and explain everything very well

Report a concern   July 11, 2024 — Rated 0 out of 10 by C.G. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Called and asked for a quote- was quoted a price and then I told the girl I heard about your service on the Drill radio show on 1010XL and asked for the discount you advertised on the show- the girl tells me “ oh, I already gave you the discount. The only reason I used Zeroez is because of the advertising- that tactic is weak- I’m telling everyone to avoid your company after this experience

Report a concern   July 11, 2024 — Rated 10 out of 10 by Mary Hall Zerorez Jacksonville
What do you like about our products and services?

The technician was personable, friendly, and mannerable. He put my mom at ease and explained the process to her. He was timely.
My mom's carpet looks fantastic, and I was pretty pleased with the service.

Report a concern   July 11, 2024 — Rated 10 out of 10 by S.B. Zerorez Jacksonville
What do you like about our products and services?

The tech that came and performed the service was extremely professional and kind. He took the time to explain the process and recommended his best options for me. Once completed the cleaning was flawless and I will absolutely request the tech again!

Report a concern   July 11, 2024 — Rated 8 out of 10 by D.M. Zerorez Jacksonville
What could we do to improve?

Evert thing was great

Report a concern   July 11, 2024 — Rated 10 out of 10 by John Cooper Zerorez Jacksonville
What do you like about our products and services?

Excellent

Report a concern   July 10, 2024 — Rated 10 out of 10 by Carol Service Zerorez Jacksonville
What do you like about our products and services?

Professional job by Harrison. Cleaned and sanitized.

Report a concern   July 10, 2024 — Rated 10 out of 10 by Joseph Frazier Zerorez Jacksonville
What do you like about our products and services?

Professionalism

Report a concern   July 10, 2024 — Rated 8 out of 10 by M.M. Zerorez Jacksonville
What could we do to improve?

So far, so good. I would love to rank after getting our rug back

Report a concern   July 10, 2024 — Rated 10 out of 10 by M.B. Zerorez Jacksonville
What do you like about our products and services?

Speed and effificiency

Report a concern   July 10, 2024 — Rated 10 out of 10 by S.B. Zerorez Jacksonville
What do you like about our products and services?

Great Job!

Report a concern   July 10, 2024 — Rated 10 out of 10 by Suzanne Honeycut Zerorez Jacksonville
What do you like about our products and services?

Your serviceman Harrison is the best I’ve ever had! Now I’m spoiled

Report a concern   July 10, 2024 — Rated 9 out of 10 by Stacey Slater Zerorez Jacksonville
What do you like about our products and services?

Very prompt and professional. My floors looked great and the technician was very kind to tell us other products you have and what we can use in between services.

Report a concern   July 9, 2024 — Rated 8 out of 10 by Y.R. Zerorez Jacksonville
What could we do to improve?

Jake and his partner that came out were extremely friendly, easy to work with and did a great job with install and clean up! Very personable and professional.

The service itself was easy to schedule and day of and follow up have been great.

The service is just pricey and do wish it was a bit less expensive as clean air is something that is vital. But I do understand it is expensive to maintain a business.

Report a concern   July 9, 2024 — Rated 10 out of 10 by E.M. Zerorez Jacksonville
What do you like about our products and services?

All the technicians and services have worked very well. They always thoroughly explain the options available. Always have had good results with services

Report a concern   July 9, 2024 — Rated 10 out of 10 by S.V. Zerorez Jacksonville
What do you like about our products and services?

Very professional. Techs had kind personalities. I was very pleased with results of the carpet cleaning!

Report a concern   July 9, 2024 — Rated 10 out of 10 by Sabrina Barrs Zerorez Jacksonville
What do you like about our products and services?

Tech was so willing to keep working until things were correct. Very kind. Did a great job!

Report a concern   July 9, 2024 — Rated 10 out of 10 by P.M. Zerorez Jacksonville
What do you like about our products and services?

Scheduling and customer service

Report a concern   July 8, 2024 — Rated 10 out of 10 by Marjorie Krepp Zerorez Jacksonville
What do you like about our products and services?

Great job. The best

Report a concern   July 8, 2024 — Rated 10 out of 10 by Mike Nickas Zerorez Jacksonville
What do you like about our products and services?

Carter was excellent - hard working , professional that really cares about the level of work he does -

Report a concern   July 8, 2024 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

Courteous and respectful service providers and their desire to do excellent job.

Report a concern   July 8, 2024 — Rated 9 out of 10 by A.M.T. Zerorez Jacksonville
What do you like about our products and services?

Too soon to tell, lets see how long it stays clean and if cleaning worked

Report a concern   July 8, 2024 — Rated 1 out of 10 by I.U. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Unsatisfied
15 minutes fast steam and got charged $180

Report a concern   July 7, 2024 — Rated 10 out of 10 by Johnny Broyles Zerorez Jacksonville
What do you like about our products and services?

Super easy and amazing service!

Report a concern   July 7, 2024 — Rated 10 out of 10 by S.S. Zerorez Jacksonville
What do you like about our products and services?

Showed up on time and very nice. Cleaned up after they were done and explained everything dry thoroughly.

Report a concern   July 7, 2024 — Rated 10 out of 10 by Aquilla Hatcher Zerorez Jacksonville
What do you like about our products and services?

Gabriel communicated his arrival time amd arrived when he said would. He was friendly and professional. Did a great job.

Report a concern   July 7, 2024 — Rated 10 out of 10 by P.A. Zerorez Jacksonville
What do you like about our products and services?

Job well done.

Report a concern   July 7, 2024 — Rated 9 out of 10 by A.M.T. Zerorez Jacksonville
What do you like about our products and services?

Service tech was on time as discussed and worked with me on pricing. This was for a 2 bed 2 bath condo.

Report a concern   July 6, 2024 — Rated 10 out of 10 by L.T. Zerorez Jacksonville
What do you like about our products and services?

My service tech Antonio did and excellent service. And was able to sale the service. So I included another room. Thank you, Antonio for the outstanding service and cleaning the carpet. You did very well. I look forward to seeing you in about 10 month.
Thanks
Name removed


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