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26418 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was polite and courteous, caring, and did his job very well. He went over and above to help me move a few extra things when we changed the time from afternoon til morning.
He was very personable, which I think makes all the difference in customer service jobs. I would highly recommend him and if I needed cleaning again, I would definitely want him to come back.
Low price, professional, polite, providing suggestions, team work.
Morgan, oir technician was well informed and did a thorough job. He was friendly and very professional.
The whole experience was so easy!! Everything was straight forward when I booked my appointment online ! Kyron was very professional, polite, on time , told me exactly what he was going to do and when he should be done! I was very impressed with him!! He did a great job and was in and out just like that! But before he left he walked me through his work, and asked if there was anything else at all he could do for me!! I highly recommend Kyron and your wonderful service!!
On time very through and kind well spoken technician
I have tried several, but Zerorez seems to be the best. Thorough cleaning and courteous service.
Great experience!
Excellent job cleaning our carpets. Tech was friendly and efficient.
Good guys, very professional.
Best service provided by technician and his team. Punctuality and knowledge of the services.
My carpeting has been renewed. The spots are gone and there is a fresh smell in the house. Eddie Chapman and his helper were professional, knowledgeable, considerate, on time and I would welcome them back if I need their services again.
The technician was prompt and knowledgeable. He moved and placed back a couple of pieces of furniture. He did a thorough cleaning. He was very pleasant to work with.
Fantastic job! Kyron was so polite and super communicative! We will definitely use Zerorez again!
The team did a great job. Would gladly hire them again! Explained the process, showed me photos of the ducts before and after, and cleaned any remaining debris. Nice work!
Tech was very polite, professional and explained everything he was doing through out the process
work was done rather quickly, without the thoroughness i’m accustomed to with zerorez.
Colby was wonderful
Excellent as always!
Easy to schedule, on time and friendly service people.
Did a great job
We provided a #10 rating for outstanding work -however pl know that we still have some black spots on 3 vents and some minor items (much less than before) are still visible on white and green bathroom tiles.
My carpets look like new after Zerorez cleaned them.
He did a good job
Individual who came out to clean my carpets, did not inform me that to move the couches myself, and had to then come back in and clean the areas that were under the carpet.
I told him I understood the company policy that he could not move the sofas. But, he should've told me so I could.
Jacob, the carpet cleaning tech that came out was amazing. Great customer skills and he did a great job on the carpet cleaning.
We had an excellent experience with Zerorez. Scheduling an appointment was easy and I was surprised and happy when they had an appointment available the same day I called. Our technician called prior to his arrival and arrived within the schedule time frame. He recommended appropriate treatments based on our current situation. He was extremely accommodating and patient with our dog being home. He got started quickly and the job was done quickly. He showed me the midway point and made sure I was happy with everything during and after the service, and even moved some small furniture (at our request) to make sure he got the entire carpets. He was very respectful and considerate. Payment was a breeze. Great experience and excellent technician!!
He did a fantastic job
My carpet and rugs look brand new!
Your tech. Was very friendly and helpful, he did a great job.
The serviceman was amazing! Professional, kind, efficient, and thorough
Less chemicals, rep on time.