Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26421 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 5, 2023 — Rated 10 out of 10 by D.R. Zerorez Jacksonville
What do you like about our products and services?

He did a fantastic job
My carpet and rugs look brand new!

Report a concern   July 4, 2023 — Rated 10 out of 10 by Claudia Moreno Zerorez Jacksonville
What do you like about our products and services?

Your tech. Was very friendly and helpful, he did a great job.

Report a concern   July 4, 2023 — Rated 10 out of 10 by Kathy Meuti Zerorez Jacksonville
What do you like about our products and services?

The serviceman was amazing! Professional, kind, efficient, and thorough

Report a concern   July 4, 2023 — Rated 0 out of 10 by M.A. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

As much as you made such a good job first time, second time was very horrible. The worse cleaning ever

Report a concern   July 4, 2023 — Rated 0 out of 10 by S.S. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I already did a survey response.

Report a concern   July 4, 2023 — Rated 10 out of 10 by S.B.P. Zerorez Jacksonville
What do you like about our products and services?

Professional and very helpful, was also polite.

Report a concern   July 4, 2023 — Rated 10 out of 10 by L.P. Zerorez Jacksonville
What do you like about our products and services?

professional service and always a great job. The service representative who came to the house was extremely helpful and professional. Thank you!

Report a concern   July 3, 2023 — Rated 10 out of 10 by J.K. Zerorez Jacksonville
What do you like about our products and services?

I know the service and cleaning will always be top quality and zerorez doesn’t disappoint.
Then you, Felton!!!

Report a concern   July 3, 2023 — Rated 10 out of 10 by N.J. Zerorez Jacksonville
What do you like about our products and services?

Always professional and do an excellent job;

Report a concern   July 3, 2023 — Rated 10 out of 10 by Patty Kleck Zerorez Jacksonville
What do you like about our products and services?

Felton Repress was very professional and efficient. He was very concerned that the job was done right. I would highly recommend him and your company.

Report a concern   July 3, 2023 — Rated 10 out of 10 by Rosa Roberts Zerorez Jacksonville
What do you like about our products and services?

On time. Courteous staff

Report a concern   July 2, 2023 — Rated 9 out of 10 by E.H. Zerorez Jacksonville
What do you like about our products and services?

Gets our couch looking like new again

Report a concern   July 2, 2023 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

Great job

Report a concern   July 2, 2023 — Rated 10 out of 10 by Bill Longenecker Zerorez Jacksonville
What do you like about our products and services?

Jaylen called before arrived exactly on time. He told me that with old carpet it would not look "new" even when he was done. He told me about the 3 steps and went to work without trying to upsell me the way 2 other carpet guys did in the past. His work was excellent. The carpet is quite old, but he did a wonderful job making it as clean and fresh as possible. He is a credit to your company!

Bill Longenecker
133 Cedar
Neptune Beach Fl.

Report a concern   July 2, 2023 — Rated 10 out of 10 by T.R. Zerorez Jacksonville
What do you like about our products and services?

Gavin was courteous and did a great job.

Report a concern   July 2, 2023 — Rated 10 out of 10 by Bill Perry Zerorez Jacksonville
What do you like about our products and services?

Antonio did a great job as he did over at the warehouse. The dark and tile grout is back at the original light color. The bathrooms and carpets look great. Thanks

Report a concern   July 2, 2023 — Rated 10 out of 10 by Jackie Todd Zerorez Jacksonville
What do you like about our products and services?

Carpet cleaning is impeccable!! There was a promotion to get 4th room cleaned free, didn't know until the tech was finished. I'll catch it next time!! You are my exclusive carpet guy now! Unless I get a better offer!! ;-)

Report a concern   July 2, 2023 — Rated 10 out of 10 by N.C. Zerorez Jacksonville
What do you like about our products and services?

Clean, looks great every time!!

Report a concern   July 2, 2023 — Rated 10 out of 10 by T.R. Zerorez Jacksonville
What do you like about our products and services?

We were very pleased with the service by Antonio and he is a very nice, personable man. I hope your company appreciates him.

Report a concern   July 2, 2023 — Rated 9 out of 10 by Jim Boivin Zerorez Jacksonville
What do you like about our products and services?

We used Zerorez for the first time and was impressed with their work. They arrived on time and did everything they said they would do. Jake and Jim worked hard and explained what they were doing. They cleaned up after they were through and asked if they could do anything else to help us.
I will use them again and have recommended them to neighbors.

Report a concern   July 2, 2023 — Rated 10 out of 10 by K.B. Zerorez Jacksonville
What do you like about our products and services?

The entire process was efficient- from booking our appointment to updating us about the tech’s arrival. The tech was fantastic and did a great job! Thank you again!!

Report a concern   July 2, 2023 — Rated 10 out of 10 by William Flor Zerorez Jacksonville
What do you like about our products and services?

The technician did an awesome job, and was very personable!

Report a concern   July 2, 2023 — Rated 10 out of 10 by K.H. Zerorez Jacksonville
What do you like about our products and services?

Low odor, fast service.

Report a concern   July 2, 2023 — Rated 10 out of 10 by Gerald Monroe Zerorez Jacksonville
What do you like about our products and services?

Zerorez Duct Cleaning Services exceeded my expectations in every way. Their customer service was exceptional, providing prompt and professional responses. The technicians were punctual, friendly, and displayed remarkable attention to detail. The technology they used left my ducts cleaner and fresher without any harsh chemicals. Overall, I highly recommend Zerorez for their outstanding service and commitment to customer satisfaction.

Report a concern   July 1, 2023 — Rated 10 out of 10 by M.S. Zerorez Jacksonville
What do you like about our products and services?

Awesome

Report a concern   July 1, 2023 — Rated 10 out of 10 by L.L. Zerorez Jacksonville
What do you like about our products and services?

Great service, prompt and efficiency

Report a concern   July 1, 2023 — Rated 10 out of 10 by Mary Farrelly Zerorez Jacksonville
What do you like about our products and services?

the services of upholstrey and carpet cleaning where provided with professionalism and care. The techinician called prior to arrival and was on time. He hustled to set up equipment to reach our 3rd floor apartment. There was only a $25 extra fee for reaching the 3rd floor with only steps to use to access the apartment. After set up he set out to throughly clean the sofa that was caked with dirt from all the moving and all the children using it to eat on. He took extra care. I was amazed at the thoroughness and care to get out each stain. Carpets were thoroughly cleaned as well. The technician even called to ask about the bleach spilled on our carpet as to the options we had since we would be moving out of the apartment. The technician was professional, caring and thorough. I highly recommend Zerorez to all my friends and family all who are seeking a company that cares.

Report a concern   July 1, 2023 — Rated 10 out of 10 by Courtney Remaley Zerorez Jacksonville
What do you like about our products and services?

I am not sure what the tech did differently than other techs, but my carpets have never looked better! He even took the time to test spots for urine to validate what rooms needed the pet treatment and even added a room!. I was very happy with the service!

Report a concern   July 1, 2023 — Rated 10 out of 10 by Brandie Stevens Zerorez Jacksonville
What do you like about our products and services?

Great service!

Report a concern   June 30, 2023 — Rated 10 out of 10 by P.G. Zerorez Jacksonville
What do you like about our products and services?

Simple and clean.


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