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based on 26418 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy to get appointments of my convenience.
Promptly on time.
Happy with carpet cleaning & vent cleaning results.
Timelines, professionalism by Jaylen and a good looking carpet!
Outstanding technician, rugs look like new. Very professional
services were good and tech Colton was very professional
Ease of scheduling a service. Great customer service. Quality product. Thank you
excellent
I love that you don't use harsh chemicals. I have had my carpets done several times over the years and my tile and grout done once. Always informative courteous friendly and helpful. Explaining every step as to what they're doing and what I can expect.
Colton was amazing!
Cleanliness of equip and professionalism of technician!
Colton was great and was very communicative and thorough in his work. He was the guy that cleaned our area rugs. Give him a 10/10. Front desk told me carpet cleaning is charged by the square foot and gave me the impression they could clean part and not all of area rug. Dog messed on a part but not all of rug. Found out they wouldn’t do that and got charged for entire rug. Not cheap. Would give dispatcher a 6/10. I would use them again but would ask for a more clear quote before work is done.
Very Professional.
The crew from Zerorez that serviced our 99-year-old house was professional, thorough and efficient. They told us what they were going to do, they did it, and last, they explained what they had done. They answered our questions, making sure that we were completely comfortable with the process they used.
Great customer service and a clean home
Felton was very professional and friendly.
Jake did a great job on our carpet after we bought our house.
ZEROREZ service agent was on time to the minute...called before coming out. Very professional, worked quickly, did excellent work, carpet and couch now clean!!! He was very polite and respectful, explained everything about "problem" spots which he was able to remove.
I highly recomment ZEROREZ!
Great price and great service.
Carpet was cleaned well, and dried quickly.
Prompt, amazing customer service, and great services!
We have had Zerorez clean our carpets at least a dozen times. They have always looked GREAT after the cleaning.
This time, it doesn't look like they were cleaned at all. It looks like they only used water with no cleaning agent.
We told the cleaner that they didn't look very good, but he said this was the best that could be done.
Service is awesome. Tech was very efficient and so nice
Young man was very helpful nd polite and did a good job
Great service!
Professional
Punctual
Knowledgeable
Rug cleaning service
Friendly, professional service with beautiful results.
Kendall was very professional and thorough!
Colton at Zero Rez did an outstanding job cleaning my mother’s carpet & tile. After 14 years and two dogs living in her home the tile and carpet looked like new! Colton was friendly, helpful and informative. Awesome job!
Felton did a great job on my stained furniture.
Great service and great quality work