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based on 29655 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service rep was nice and provided professional service.
Excellent job and service. Colton was very professional and courteous.
The gentleman that cleaned my sectional and staircase was excellent! He did an amazing job!
He was very detailed and really cared about cleaning the best he could!!! I was absolutely thrilled with his work! Nice Job!!
Carter did a great job on my carpet and cleaning my tile floor. He was very courteous and pleasant. He answered all my questions. I will definitely use you again .
Great job all around.
Cory did a great job. He was courteous and professional.
Fast and good service.
They do a great job and are always very friendly.
Techs always do a great job for a reasonable price
Very nice technician. Did a good job on carpet cleaning. Unfortunately one area did not get resolved but is high traffic. Only compliant is that, at some point, he dragged the hose thru the mulched area at front door and it was everywhere when he left.
You always send nice people who do a great job of cleaning my carpets. I am definitely a return customer.
On time, friendly, courteous. Did a great job. House looks and smells great!
We have used ZeroRez for many years and will continue to do so. They are very competitive, on-time and do a great job!
Always very professional and timely!
Great service! Thanks
It makes everything clean without the worry of residue
Very professional and excellent service you've provided, I will recommend you to my friends and family members. Thank you and Happy Holidays!.
Service is excellent and results are outstanding.
You show up on time and do a great job.
Solid customer svc and cleaning!
Jake and Alberto were really thorough and explained everything very well.
Lou was very professional and did an excellent job!
Rug and upholstery look great. Our tech was the best. Great customer service!
All's well that ends well but this was the most frustrating experience I've had in ages. I made the appt by phone and it was confirmed by text. Then I started getting calls from a number not marked Zeroez (which made me not answer ... I don't trust unknown numbers) ... but did eventually hear the voicemail. Returned calls and was told I didn't have an appt. No one could explain why I had a confirmation if there was no appt. Long story short, this went back and forth. No appt. Frustratedly, I texted the number associated with the confirmation and received a call from the local Zerorez that I, indeed have an appt. Then I received an email the appt was cancelled, which I assumed to be another mistake. Sure enough, a tech never showed (after I waited all morning). Again frustratedly, I texted the number associated with the confirmation text who said the appt got cancelled (not by me!!!). They did send a tech later that day who did a very nice job. It took 2 days to dry, but, overall, the carpet looks good.
Zerorez was very helpful, did the job adequately and we are very satisfied. The technician was friendly and professional.
Always do a great job. Only company I use!!!
I had my childrens house vents completely cleaned by Jake. He did an excellent job. The clean air they are now breathing is wonderful. The dryer vent was plugged. Now clean. Everyone was very nice and very knowledgeable. Thank you
Thorough and easy to schedule. Most often the technician is friendly and helpful!
Unlike previous times I’ve used Zerores , this time my carpets were doll and dingy and they smelled like wet, dirty carpet. I’m still working on getting them redone by somebody else. I was very disappointed. It’s been less than a year since they were here previously, the cleaning was not the same.

Our technician was very thorough. He did an amazing job.