Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26418 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 19, 2023 — Rated 10 out of 10 by V.B. Zerorez Jacksonville
What do you like about our products and services?

Kendall was very friendly and explained what kind of results to expect.

Report a concern   July 19, 2023 — Rated 10 out of 10 by D.C. Zerorez Jacksonville
What do you like about our products and services?

Easy to schedule
Always on time and calls when they’re on the way
Pleasant and respectful workers.

Report a concern   July 19, 2023 — Rated 10 out of 10 by S.H. Zerorez Jacksonville
What do you like about our products and services?

The two men that came were polite, neat and very good at what they were doing. I was extremely pleased and have passed on to two other women who are very interested in having the service done to their homes.
S. Hansen

Report a concern   July 19, 2023 — Rated 10 out of 10 by E.R. Zerorez Jacksonville
What do you like about our products and services?

Great service and delivered as advertised.

Report a concern   July 19, 2023 — Rated 10 out of 10 by Tom Hartley Zerorez Jacksonville
What do you like about our products and services?

Rugs turned out great! Very professional too!

Report a concern   July 19, 2023 — Rated 5 out of 10 by K.L. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The Service person you sent was great do not punish him. But the furniture that was cleaned does not look any different. I spent over 300 dollars for my sofa, chair, and especially the love seat do not look and different.

Report a concern   July 19, 2023 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

Consistency and professionalism

Report a concern   July 19, 2023 — Rated 10 out of 10 by Jennifer Allen Zerorez Jacksonville
What do you like about our products and services?

Very professional and pleasant to work with. We enjoyed their company.

Report a concern   July 19, 2023 — Rated 10 out of 10 by L.B. Zerorez Jacksonville
What do you like about our products and services?

Very nice and polite employees
Timely and do a good job .

Report a concern   July 19, 2023 — Rated 10 out of 10 by E.O. Zerorez Jacksonville
What do you like about our products and services?

Great people, great service.

Report a concern   July 18, 2023 — Rated 10 out of 10 by J.M. Zerorez Jacksonville
What do you like about our products and services?

Everything but most of all the guys that come out.
Eric was great!

Report a concern   July 18, 2023 — Rated 10 out of 10 by P.W. Zerorez Jacksonville
What do you like about our products and services?

Leaves carpet soft and nice technicians

Report a concern   July 17, 2023 — Rated 10 out of 10 by D.H. Zerorez Jacksonville
What do you like about our products and services?

Service people are friendly, they work quickly and always do a fantastic job! Carpets look like new again!

Report a concern   July 17, 2023 — Rated 10 out of 10 by Amanda Kinkade Zerorez Jacksonville
What do you like about our products and services?

Excellent job! He was extremely thorough in his cleaning. Thank you!!

Report a concern   July 17, 2023 — Rated 9 out of 10 by E.C. Zerorez Jacksonville
What do you like about our products and services?

The service was awesome the gentleman done an excellent job you could tell he knew what he was doing he was on the ball and he was fast and what he done

Report a concern   July 16, 2023 — Rated 10 out of 10 by R.F. Zerorez Jacksonville
What do you like about our products and services?

Jake and Carter did a great job. Jake explained every step of the process and gave suggestions.

Report a concern   July 16, 2023 — Rated 10 out of 10 by M.S. Zerorez Jacksonville
What do you like about our products and services?

Our cleaner did a great job. Felton was professional and thorough. I will refer you all to anyone I know looking to have their tile and carpet cleaned

Report a concern   July 16, 2023 — Rated 10 out of 10 by R.S. Zerorez Jacksonville
What do you like about our products and services?

Always clean and efficient with no residue
Great care to protect home furnishings
Friendly service

Report a concern   July 16, 2023 — Rated 10 out of 10 by Lynette Matthews Zerorez Jacksonville
What do you like about our products and services?

The technician was very thorough and nice attitude. He did a great job. We have always had good service with Zerorez.

Report a concern   July 15, 2023 — Rated 10 out of 10 by E.M. Zerorez Jacksonville
What do you like about our products and services?

Colton is a great representative of your company. He was professional, timely and did a great job on our floors. I will certainly use Zeroeez service again in the future.

Report a concern   July 15, 2023 — Rated 10 out of 10 by M.T. Zerorez Jacksonville
What do you like about our products and services?

Great technicians and customer service. Colton was awesome. Courteous and professional and extremely helpful.

Report a concern   July 15, 2023 — Rated 10 out of 10 by C.C. Zerorez Jacksonville
What do you like about our products and services?

Our service rep was has working and courteous.

Report a concern   July 15, 2023 — Rated 10 out of 10 by T.T. Zerorez Jacksonville
What do you like about our products and services?

Tech was very thorough

Report a concern   July 15, 2023 — Rated 10 out of 10 by Wayne Butikofer Zerorez Jacksonville
What do you like about our products and services?

Great service, always on time, and do a great job

Report a concern   July 15, 2023 — Rated 8 out of 10 by P.D. Zerorez Jacksonville
What could we do to improve?

Cameron was nice and respectful. Explained process but can you give me more specifics on how the cleaning works without some type of cleaning agents that are typical when you rent a carpet shampooer.

Report a concern   July 15, 2023 — Rated 10 out of 10 by R.D. Zerorez Jacksonville
What do you like about our products and services?

Great service from tech, Eric, who did an amazing job cleaning my carpets. He was thorough and polite. Prices are reasonable and don’t try to over sell additional products and service. Yet informative of all services available.

Report a concern   July 14, 2023 — Rated 10 out of 10 by William Wehrle Zerorez Jacksonville
What do you like about our products and services?

Zerorez did an outstanding job cleaning our carpets. The technician, Eric, was very knowledgeable, personable, helpful, and did an AWESOME job!

Report a concern   July 14, 2023 — Rated 10 out of 10 by Tom Huffine Zerorez Jacksonville
What do you like about our products and services?

Timely scheduling, Courteous technicians. good setup and clean up after job. Easy pay.

Report a concern   July 14, 2023 — Rated 10 out of 10 by M.S. Zerorez Jacksonville
What do you like about our products and services?

The technicians were informative, courteous and polite.

Report a concern   July 14, 2023 — Rated 2 out of 10 by Z.C. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The carpets did not look any cleaner and still had a smell to them. The couch cleaning didn't appear to do much at all either. We were disappointed with the service and wouldn't recommend to others.


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