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based on 29065 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything
Wonderful technician and I like that no soap residual is in the carpet.
Good personnel and good service.
Great service, great response from customer service. All around a superior service provider.
Tech was very nice and thorough - cleaning turned out great. Better than expected
Nice clean carpets and less water left behind
GOOD CUSTOMER SERVICE
Good job at reasonable price
The associate was very knowledgable and informative.
Professional staff, effective treatment, easy schedulin
Very competitive and friendly
Ease of scheduling, prompt service, professional appearance, great results!
My job was a 30 min job but I still had to pay the min $150 which is a lot for such a small job. I probably should have shopped around to see if I could have gotten a better job, but have used Zerorez before so just called you first. Quick service, nice worker, fine job - just a high price for such a small job.
Speedy service and courteous worker.
The technician was prompt, professional and did an excellent job.
Agent was very nice and professional. Carpets dried fairly fast.
The product smells great and cleans well. Your employee Mr. Ivan Spencer was very professional and did an excellent job of cleaning our chair and couch. Very impressed with the results!
Very professional...show up on time....very thorough....love the idea of it being very "clean" water and products...like the feel of the rugs afterwards that is they don't seem like they are loaded up with all sorts softeners
ON time and did a through job
Friendly and thorough technicians. They did an awesome job on our carpet.
pruducts smelled good and seemed to clean the carpets well.
Your technician was very polite and informative and performed very satisfactorily. It weems that the carpet stays cleaner longer when you do the cleaning and your fees are competitive.
I have always been impressed by the quality of personnel that you have performing the work and this time was no exception. Trevor did a great job I am I look forward to having you back for our bi- annual carpet cleaning
Amazed at the results. I thought my 12 year old carpet was shot. I called Zerorez and I will hold out for several more years! The carpet was not soaked. It dried in about 3 hrs. I am impressed.
Clean product, friendly service, and easy to use
Service is excellent. I love the scent and my carpets look like new. I have allergy problems and I love the natural products you use, and NO SOAP!! The technician, Ivan, was wonderful. My second Zerorez use but certainly not my last.
Your company is always on time and on and out. The carpets are never over saturated. The services reps are knowledgable and attentive. This was my 2nd experience and I will be a repeat customer and I will highly recommend your company to others.
That Zerorez shows up on time, gives a call before, does a great job and the representives act professional.
Your Tech was knowledgeable and helpful I was very pleased with his service!in explaining what the service entailed and the results expected .
The process from beginning to end was thorough, professional and painless. My tile and grout looks much better and I love the way the floor feels under my bare feet. The tech was pleasant, polite and focused on the task. I have already recommended your company!