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based on 29065 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt, thorough.
Stains don't come back
I like the natural products used and the friendly staff members.
I really liked David. he did a great job - actually went over the carpet with a couple of strokes and removed most of the moisture and dirt. Other times we have had cleaned with zerorez - a good job was done by others - but David was by far much better. I would request David on my next cleaning.
efficient, courteous cleaners; clean carpets
Friendly people, and we are always pleased with the good job they do. Thanks
we were not sure about the Zerorez method because it is not the 'normal' way to clean carpet but decided to give it a try. We found the Zerorez method to be as good as the 'other' methods without the chemical residue. After seeing the results, we decided that Zerorez was a better choice.
When I called the company in our city to find out about the product I happened to talk to the owner. He was very good in explaining the process without any oversell. When I decided to make an appointment, I stressed that besides getting the carpet clean I wanted the technician to be on time- or earlier ( I had the first appt of the day) and that the carpet was not left wet as a wet sponge. The last time another company did our carpet it was soaking wet and they said that was normal. Our appt time was between 8:30 and 9 but because I ask for 'as early as possible', the technician was at our door at 8:20. I am sorry to say that I don't remember his name, but he was very efficient, professional, knowledgeable and friendly. He was finished in 1 1/2 hrs and left the carpet clean and moist but not soaking wet.
We are more than satisfied with the product and the company that did the service.
Excellent service
The quatlity of service was excellent. Ivan did a great job.
The professionalism of the employee performing the service and the fresh citrus smell that stayed in the rooms after the carpets were cleaned and dried.
Quick, no mess and works.
Everything was clean!
They did a good job!
Trust worthy, honest service man. I was extremely pleased with the way the couch turned out. My son thought we got a new couch.
reliable, on time and professional.
Good service and a clean carpet
everything!
You actually get the carpets clean.
Technicians were friendly and professional. Offered advice on removing substance on a wall in a new (to us) house, that worked!
Your technician's were very knowledgeable and courteous and professional. Cudo's on a job well done.
Friendly tech, fast and efficient and thurogh.
It was quick and very well done! I couldn't have asked for more.
My carpets look and smell amazing! I will definitely be using Zerorez again.
Timely got here when they said they would be here.
was very thorough when cleaning the sofa.
everyone from company was friendly and courteous.
Carpets looked like new and smell good
Zerorez got stains out of our carpet that have been there a long time. And they stayed gone!
Techs are prompt and professional. ZEROREZ cleaning does not leave a residue, and stains don't re-appear.
Convieneance and purity
Very thorough, very professional staff.
My carpet is SO soft and smells fresh and clean!