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26622 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly efficient staff who appear on time, work neatly and quietly. Product smells clean and fresh.
I was told the carpet would not be "crunchy" but it took 8hours to dry and my carpet is very crunchy.
1) Service tech just stood at the door... did not say "high" or "I'm from Zerorez"
2) They did not move many pieces of funiture
3) They left stains in the rug under the easy chair they had to move to clean.
quick, efficient, clean carpets!
My tech Chris was friendly, knowledgable and had an excellent work ethic. The results were great and I definitely will recommend you to others and have you back here as needed.
The stains don't return like they do with other cleaning services. Very helpful and upbeat staff.
Friendly on time service. Great cleaned carpet and tile.
Service was beyond expected. Thank you for everything.
Nice personel and very good job with cleaning the previous tenants mess. Talked with us about what we needed and was very informative about the products and services provided.
If the results after drying out are the same as they appear biq this will have been the best carpet cleaning we have had. Brian worked very hard and did an excellent job. He's a winner.
Carpets turned out great and no chemical smell
Patrick our tech was on time, professional, efficient and through. Thank you for a good job.
We choose Zerorez to clean our carpets because we just had a baby and we wanted safe products. Customer service was excellent. Technician arrived early and ready to work. I explained and showed the areas of my concern. We had just cleaned our living room less than 30days ago with a rental but we weren't happy. Our high traffic areas needed some attention. The technician pretreated with a nice smelling citrus solution and with in an hour and a half he was done and the carpets looks GREAT!!! He was very professional and we plan on using Zerorez from now on.
Last minute request for service due to unexpectedly being at home for the day. Same day service, technician was very diligent in the process and the dry time was incredibly fast, I believe due to the time and effort the technician took to ensure the job was done right.
I'll be back
results were as advertised
Courteous service person (Patrick)... extraction system gets dirt out of the house... leaves carpet and tile clean and smelling good.
Customer service was great. The carpet looked great.
The service tech (Chris) was professional and diligent. He did an excellent job and we were very pleased with the results. Thank you
They work. And it's fast and convenient.
I have always liked the clean feeling I get after the Zerorez folks have finished. Always professional and on time! We have used the Zerorez service for years.
The person was very professional, showed up on time and did exactly what he said he would do.
How clean and soft my carpet is
Great service all around from start to finish. Excellent customer service from phone rep. Outstanding service from service man. Thank you.
I was very impressed with the service that was provided. I really appreciate that he arrived on time and made sure that everything was done to my liking. I'm glad that we were able to get an appointment so quickly and everything looked amazing. I will definitely be using you guys in the future.
The service guy was nice and polite,he also did a wonderful job on the carpet.
Product really cleans and service person, Stewart was the best..
promptand friendly service.
Procedure seems very thorough and my carpet looked very clean when done. The employee was very nice and polite . You were recommended by a neighbor, Debbie McKinney. Name removed
carpets don't get soaked. very clean result. the application was done quickly and efficiently.
The Tech was on time,very polite and did a great job. He put alot of efforet into cleaning the carpets. Also presented to us were other products and services that could be purchased.
We intend to see about our air vents being cleaned by spring. Excelent job and service.