Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26617 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 1, 2013 — Rated 9 out of 10 by A.B. Zerorez Jacksonville
What do you like about our products and services?

Thank you for your realy prompt service and very good customer service.

Report a concern   January 1, 2013 — Rated 10 out of 10 by C.A.L.G. Zerorez Jacksonville
What do you like about our products and services?

The quality of the cleaning and the professional service.The quality of the work was outstanding and took no time to complete.

Report a concern   December 31, 2012 — Rated 9 out of 10 by Tala Reynolds Zerorez Jacksonville
What do you like about our products and services?

Efficient and friendly service.

Report a concern   December 31, 2012 — Rated 9 out of 10 by J.F. Zerorez Jacksonville
What do you like about our products and services?

I like how clean everything smells when you are done...

Report a concern   December 31, 2012 — Rated 10 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

My technician was extremely helpful and knowledgeable regarding Zerorez cleaning products and stain guard services. He was prompt, thorough and very professional. I had an outstanding experience with this company and the technician provided the services.

Report a concern   December 31, 2012 — Rated 10 out of 10 by L.M. Zerorez Jacksonville
What do you like about our products and services?

great customer services; mostly dry process

Report a concern   December 31, 2012 — Rated 10 out of 10 by D.L. Zerorez Jacksonville
What do you like about our products and services?

We received your name through a referral from a Heating/AC company and felt that the services provided were reasonable and completed satisfactorily.

Report a concern   December 31, 2012 — Rated 10 out of 10 by S.B. Zerorez Jacksonville
What do you like about our products and services?

My sofa had a water spot on it that I was afraid wouldn't come out. Brian went over it three times and every spot was removed. The white sofa looks like new - I didn't even realize how dingy it had become. He was very neat, efficient and professional.

Report a concern   December 31, 2012 — Rated 10 out of 10 by A.M. Zerorez Jacksonville
What do you like about our products and services?

The fact that you came when we called! You were able to get the stain out. We like the smell of your product and the service man was very professional.

Report a concern   December 30, 2012 — Rated 10 out of 10 by K.S. Zerorez Jacksonville
What do you like about our products and services?

Service was prompt and efficient. The carpets feel and smell clean and fresh.

Report a concern   December 30, 2012 — Rated 9 out of 10 by D.B. Zerorez Jacksonville
What do you like about our products and services?

Seth came out again to re-do the spots. This time he put a blower on the spots after the cleaning. The spots have not appeared again. Thanks for taking care of this issue.

Report a concern   December 30, 2012 — Rated 10 out of 10 by K.W. Zerorez Jacksonville
What do you like about our products and services?

Personal service, high integrity of the people you employ. Fast, clean and your team really takes cre to do the job right, the first time!

Report a concern   December 30, 2012 — Rated 10 out of 10 by E.D. Zerorez Jacksonville
What do you like about our products and services?

everything

Report a concern   December 29, 2012 — Rated 10 out of 10 by J.T. Zerorez Jacksonville
What do you like about our products and services?

I like the professionalism and the product of your company. All my rugs and carpets are truly cleaned and free of stains. The home cleaner I purchased was the best and most effective cleaner I have ever used. Your servicemen are prompt, courteous and professional. A lot of companies could learn from your company and I always recommend you.

Report a concern   December 29, 2012 — Rated 10 out of 10 by B.S.R. Zerorez Jacksonville
What do you like about our products and services?

They work!

Report a concern   December 29, 2012 — Rated 2 out of 10 by M.M. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Your cleaning process did not remove most of the stains that I wanted cleaned

Report a concern   December 29, 2012 — Rated 10 out of 10 by G.W. Zerorez Jacksonville
What do you like about our products and services?

Great!

Report a concern   December 28, 2012 — Rated 10 out of 10 by L.A. Zerorez Jacksonville
What do you like about our products and services?

Professional service, great results, professional looking vehicle

Report a concern   December 28, 2012 — Rated 10 out of 10 by Gale Berg Zerorez Jacksonville
What do you like about our products and services?

Dry time was incredibly fast - carpets looked amazing - no crunchy feeling when you walked on the carpets and by the next day totally dry. The technician, Seth, was very professional and conscientious about performing the job. I will definitely use Zerorez again and share my experience with all.

Report a concern   December 28, 2012 — Rated 10 out of 10 by D.F. Zerorez Jacksonville
What do you like about our products and services?

The service technician, Spencer was great! Explained everything!!! And although he did try to sell me extra services he was not pushy at all!!
I will definitely use zeroez to clean my kitchen tile and grout. My carpets look beautiful!!'
I will never go back to traditional carpet cleaning again!!
Thank you Zerorez!!!

Report a concern   December 27, 2012 — Rated 10 out of 10 by D.S.B. Zerorez Jacksonville
What do you like about our products and services?

They leave a clean fresh smell in your carpets and furniture.

Report a concern   December 27, 2012 — Rated 9 out of 10 by L.D. Zerorez Jacksonville
What do you like about our products and services?

Quick and effective.

Report a concern   December 27, 2012 — Rated 5 out of 10 by S.D. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The first time you cleaned our carpets they looked like new. We could not believe how they came out. this time there were still spots and at our back door entrance you could still see the dirt in the carpet

Report a concern   December 27, 2012 — Rated 10 out of 10 by M.D. Zerorez Jacksonville
What do you like about our products and services?

quality and professionalism

Report a concern   December 27, 2012 — Rated 10 out of 10 by David Edwards Zerorez Jacksonville
What do you like about our products and services?

Very thorough cleaning, leaves no residue or sticky feeling.

Report a concern   December 26, 2012 — Rated 10 out of 10 by B.B. Zerorez Jacksonville
What do you like about our products and services?

I received the usual great carpet cleaning job this time by your courteous and efficient employees. Additionally, I mistakenly scheduled furniture delivery and carpet cleaning services for the same time. Thanks to your considerate agent I was able to have both services performed. First name removed

Report a concern   December 26, 2012 — Rated 10 out of 10 by J.E. Zerorez Jacksonville
What do you like about our products and services?

Very courteous , timely and efficient

Report a concern   December 26, 2012 — Rated 10 out of 10 by Courtney Kiel Zerorez Jacksonville
What do you like about our products and services?

The Customer Service was GREAT. I think the young man's name was Derrick, who cleaned my carpet and tile, and he was fantastic. It didn't take long at all, and the house looked GREAT! :) I will definintely be using your services again. I will also recommend Zerorez to everyone I know!

Courtney K, Jacksonville FL.

Report a concern   December 26, 2012 — Rated 9 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

like services and products. Very pleased.

Report a concern   December 24, 2012 — Rated 10 out of 10 by Chad Brewer Zerorez Jacksonville
What do you like about our products and services?

The tech that serviced my rugs was very nice and curtious and good at what he did my rugs look almost new after 15 years of heavy traffic thanks again

C.brewer


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