Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29067 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 27, 2014 — Rated 10 out of 10 by W.W. Zerorez Jacksonville
What do you like about our products and services?

Ben was very courteous and efficient.

Report a concern   July 27, 2014 — Rated 10 out of 10 by Allissa Jones Zerorez Jacksonville
What do you like about our products and services?

Worked very well and no mess

Report a concern   July 27, 2014 — Rated 10 out of 10 by P.H. Zerorez Jacksonville
What do you like about our products and services?

Got out the stain and we were able to sell the house in 2 days

Report a concern   July 26, 2014 — Rated 10 out of 10 by Lori Kiddy Zerorez Jacksonville
What do you like about our products and services?

One of the best ckeanings we've ever had. Seth was ver criendly, took pride in his work and worked hard to make the carpet look as giod as possible. Also, thete were no hudden costs. Great value.

Report a concern   July 26, 2014 — Rated 10 out of 10 by Jennifer Talbert Zerorez Jacksonville
What do you like about our products and services?

Reasonably priced and extremely curteous service.

Report a concern   July 26, 2014 — Rated 10 out of 10 by S.M. Zerorez Jacksonville
What do you like about our products and services?

Natural ingredients. Drys relatively fast. Stays clean longer than other methods. Service professional and careful

Report a concern   July 26, 2014 — Rated 10 out of 10 by L.B. Zerorez Jacksonville
What do you like about our products and services?

No chemicals
Punctual and professional staff

Report a concern   July 26, 2014 — Rated 9 out of 10 by D.H. Zerorez Jacksonville
What do you like about our products and services?

ON time efficient service.

Report a concern   July 26, 2014 — Rated 10 out of 10 by John Anderson Zerorez Jacksonville
What do you like about our products and services?

The job was awesome! Ben was great - super professional and knowledgable. Also a great low key salesman. He is a real talent that you should make sure doesn't go away.
I would recommend you to everyone.

Report a concern   July 25, 2014 — Rated 10 out of 10 by L.C. Zerorez Jacksonville
What do you like about our products and services?

great service at a reasonable price.

Report a concern   July 25, 2014 — Rated 10 out of 10 by M.Q. Zerorez Jacksonville
What do you like about our products and services?

Very polite when I called, was able to clean my rugs the next day, gave me a time window of 11:00 - 2:00, I received a call at 10:30 asking if it was still acceptable to come within a half hour. Very polite, discussed my options, with no pressure for any choice.

Report a concern   July 25, 2014 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

No chemicals and residue left after cleaning . All natural products. The people who work at Zero Rez.

Report a concern   July 24, 2014 — Rated 9 out of 10 by C.R. Zerorez Jacksonville
What do you like about our products and services?

They were reliable and friendly. And got it clean.

Report a concern   July 24, 2014 — Rated 10 out of 10 by J.Y. Zerorez Jacksonville
What do you like about our products and services?

I have no concern about soap residue and my carpets seem to stay clean longer. I like the reminder by email and all have been on time.

Report a concern   July 24, 2014 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

Not as many chemicals. Fresher result.

Report a concern   July 24, 2014 — Rated 8 out of 10 by M.H. Zerorez Jacksonville
What could we do to improve?

As our carpet dried we had some spots that began to show up a bit. I thought about calling, just not sure that you showed up for small areas. I would recommend you to friends in spite of this.

Report a concern   July 24, 2014 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

Carpet looks like new and the staff is effecient and very friendly.

Report a concern   July 24, 2014 — Rated 10 out of 10 by Flo Robertson Zerorez Jacksonville
What do you like about our products and services?

It was quick, but didn't expect that it was such a wet process. We put two dehumidifiers in the house and it was completely dry by the next morning. So far it looks very good, but one spot in the secondary hallway didn't come up.

Report a concern   July 24, 2014 — Rated 10 out of 10 by A.A.D.A. Zerorez Jacksonville
What do you like about our products and services?

quick service.

Report a concern   July 23, 2014 — Rated 10 out of 10 by S.F. Zerorez Jacksonville
What do you like about our products and services?

The technicians are always professional and thorough.

Report a concern   July 23, 2014 — Rated 10 out of 10 by S.S. Zerorez Jacksonville
What do you like about our products and services?

Professional service personnel,timely arrival, demonstration of care and concern.

Report a concern   July 23, 2014 — Rated 10 out of 10 by J.J. Zerorez Jacksonville
What do you like about our products and services?

Arrived on time. Tech.very polite and efficient. I am very happy with the results of the carpet cleaning and the ceramic tile cleaning.

Report a concern   July 22, 2014 — Rated 10 out of 10 by L.O. Zerorez Jacksonville
What do you like about our products and services?

Service rep, Patrick, was very professional, respectful of our home and worked hard to solve some particularly challenging spots.

Product seems very effective and left a pleasing, clean fragrance.

Report a concern   July 22, 2014 — Rated 9 out of 10 by D.D. Zerorez Jacksonville
What do you like about our products and services?

Prompt and professional service persnnel

Report a concern   July 22, 2014 — Rated 10 out of 10 by E.H. Zerorez Jacksonville
What do you like about our products and services?

I like the all natural cleaning products that are used. I like the prompt attention and how everyone knows what they are doing and how friendly they are

Report a concern   July 22, 2014 — Rated 3 out of 10 by C.C. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

You had to come back to protect the sofa. Unfortunately it was the wrong sofa. Now I need to contact you again to come back. To provide better service I recommend that you always ask about protection and don 't leave it to the client and set up thebappointmentbwhen something was done incorrectly. Instead it is now up to me to call you again.

Report a concern   July 21, 2014 — Rated 10 out of 10 by Jackie Hughes Zerorez Jacksonville
What do you like about our products and services?

Great results and friendly service.

Report a concern   July 20, 2014 — Rated 8 out of 10 by G.T. Zerorez Jacksonville
What could we do to improve?

It was fine

Report a concern   July 20, 2014 — Rated 10 out of 10 by C.J. Zerorez Jacksonville
What do you like about our products and services?

Carpet stays cleaner longer that with companies that use cleaning solutions.

Report a concern   July 19, 2014 — Rated 8 out of 10 by D.C. Zerorez Jacksonville
What could we do to improve?

Chairs had to be redone to get nap going in same direction to get rid of streaks. Same for area rug. Serviceman should have known better.


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