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based on 28809 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The young man was prompt, worked hard, and the cleaning was very satisfactory.
The same stain continues to reappeared behind the door in my son's room. It has been treated twice .
love them....
Awesome service! My grout looks like new. Very happy with my service.
Very friendly. The tech didn't find 100 things wrong with my carpet that resulted in additional charges like other services I've used before. He moved my furniture cleaning wall to wall without additional charges. My carpets were dry quick and still look excellent a week later. I will definitely be using them in the future.
Service personnel was on time and price was reasonable
Fast.
Friendly service from making the appointment to the home technician.
Super outcome ! My carpeting was a disaster and it looks great!!
Very professional and courteous. I especially like that you use green products to clean.
I have a couple of friends that I have recommend use Zerorez. Thanks. First name removed
Availaibility of weekend appointments. Quality of work performed.
Your representative was very professional and really knew his carpet. The service was quick and easy and the carpets turned out great. We even had him take our Oriental rug for a cleaning at the "spa". We were toiling over how to get it clean and who could we trust. I have recommended you to several friends who will be calling.
Your service person was friendly, knowledgable & quite efficient. I really enjoyed his prompt service with all my requests.
Products smelled nice but not "cleany" - technician was very professional
Eco friendly products. The service tech was very professional and I was thrilled when he put on booties to enter my house from the rainy day we were having.
Your product always makes our home feel and smell so clean. Your company is always very willing to accomodate your clients and offer your expertise. Ben was very nice and strived to please us. This kind of service is I why we continue to think of you when needing to have a carpet cleaning!!
My technician was on time and courteous. He was knowledgable about the product and it took no time at all to complete my three requested rooms. My carpet looks great and I will defintely be calling back to get my tile done in my kitchen. You guys are the best. My carpet looks like it did when I first got my condo back in 2009.
Great communication. Rugs look brand new.
Quality work; service-focused employees
Safe for children, pets.
Seth was very professional and courteous. He also completed the job very quickly. Getting all of our stains out successfully! Found one minor glitch where his chord scrapped the paint off our door trim, but nothing major. Just needs to be a bit more careful in the future. Would definitely recommend you all and call again. Thank you.
Professional staff. Great quality of work.
It really works.
Friendly service, great results and super-fast ad efficient! Thanks so much!
I liked that no harsh chemicals were used. It really cleaned the carpets and left a nice clean smell. The technician was very nice and did a good job.
Prompt, courteous service. Only issue I had was that I didn't do enough research. I thought "zero rez" meant no residue at all and we would be able to walk on the carpets sooner that 6-8 hours.
The technician was very good, I liked his efficiency and friendliness. Carpets look great.
Eco friendly, effective, quick, polite, the whole package.
They leave the carpet clean smelling and soft
I had problems with my carpet getting cleaned. The first two times they tried to clean it
Ben did a very good job of explaining what he was doing. I called after the second cleaning for them to come out again. I assumed they would send out Ben again as he was familiar with
what was happening with the carpet an the steps he had previously taken to correct the problem that was occurring. Instead they sent out Chris, who was very condescending and implied that I was only seeing shadows. I feel he only did a cursory job of cleaning. I also think it was a mistake for the company to send a different person who did not know what had happened previously. I called back the next day to let you know the carpet was still not clean and that I thought since your company had tried 3 times to clean it, I decided to let the carpet rest since it had been wet and dried 3 times in less than a week.
This technician hurried and did an inadequate job of extraction. Water seemed through the area rugs into the wood floors, requiring us to flip them numeruous times. In addition he did not get a pet stain out. We will have to throw the rug out unless you retreat it.