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based on 29071 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The employees are extremely courteous, professional, and knowledgeable.
Jake and Clayton we're very nice and professional. they explained what they were doing and after cleaning out the ducts, they cleaned up after themselves.
Very easy. Technician was knowledgeable and neat. Great results.
Great, efficient service from Luis!
Nate and Clayton were amazing, efficient, and kind!
As always great work!
Harrison was terrific!
Very professional and polite
Friendly and knowledgeable technicians
My rug never looked so good. Service was excellent and very knowledgeable and he went above and beyond with his service.
Staff very professional and courteous. Job well done. Highly recommend this company.
The Figueroas
Great technician! Some confusion over pricing for extra throw pillowson sofa but resolved. Having him back to do the carpets very soon. Good job!!!
Easy scheduleing; professional cleaning services.
Tech was professional, knowledgeable and friendly. The mold/mildew came out and the sofa looks fabulous
Kendal, Colton and another nice young man worked. Great work ethic. Friendly. Did a great job. The man whose name I don’t remember was very focused on making sure all dirt and dust they had created or was already under my furniture when they arrived was cleaned up. The only thing that my husband and I were unsure of was your tipping process. We paid a lot for the service itself. We were surprised to see at payment time that there was an option to add a tip. There was no way we were tipping 20% on such a high cost, but we didn’t know what amount would be appropriate. We felt that we probably should tip because all three lined up and shook our hands several times before they left. If your company would share if we should tip and suggest an amount, that would be helpful. We would actually send a tip now if we had more info. Covid made tipping and service fees uncomfortable. We are still seeing service fees and mandatory tips at restaurants, which we don’t understand. If you could clarify Zerorez’s suggestion on tipping, that would be helpful.
Cleans well. Always smells nice.
I am very satisfied with the carpet cleaning I received! Friendly and courteous office staff and technicians, especially Ammon!
Very good service
It was a wonderful experience. Your technician, Antonio was polite and cordial and did a fantastic job.
We have used ZeroRez in the past but we were long overdue for the carpets to be cleaned.
great!
Colton was very pleasant and explained likely outcome. I just think the pricing is very high.
Scheduling was easy. Tech let us know when he was on the way. He was very professional and asked questions to determine what we needed. The upholstery turned out great!
On time & professional
Friendly service, excellent communication. Kendell and his partner did a great job.
I notice a huge difference having clean air ducts! Two people came to clean them out. I was worried that there would be a huge mess, but no, the process they use was quick, easy and effective. I have recommended to many people already that they should call Zerorez to get theirs done too. Anyone one who has a constant cough, it totally made a difference in just the first day alone. Nice to breathe clean air. Thanks!
I was so please with your employee, Harrison! Very polite and nice in every way! Have not yet checked the work done as it is in another address but Im sure Harrison did as he said he would! Will be callinfg to have some cleaning done at my own homwe!
Availability
Colton was professional, knowledgeable and extremely hard working. He answered all our questions and suggested how our requested services could best be utilized.
We will continue to use ZeroRez for future carpet cleaning. Colton also explained air duct cleaning and how we could benefit. We are seriously considering air duct cleaning thanks to Colton’s explanations.
We will request Colton in the future.
Sherrie & Rick Isham
Harrison was very professional, did a great job explaining the process, was careful and methodical, and our couch is as good as new!
Gabe did a good job. We are always pleased with Zerorez.
You will never hear from me again because I will never use or refer you to any one a gain