- Phone: 904-891-0631
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26418 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt, courteous and professional. I like how the carpet and furniture look and smell when finished.
ZeroRez is a great company...I have used them for several years and always do a great job cleaning our carpets and upholstery. We had a wonderful experience and our technician was very professional, suggested a few products without being pushy and cleaned up all areas before he left. We will continue to use ZeroRez for all our cleaning!
Great carpet cleaner
Our rugs are nice and fresh
Thank you!
I expected a greater effort made to clean my chairs than was provided. Applying a mere spray solution to the chair material was not sufficient to move the stains. I did not consider the approach made to the cleaning effort offered by Zerorez to be in any way effective as a "cleaning" method. I could have sprayed the chairs myself and gotten the same result, but thought that I was calling a chair cleaning company that would provide a suitable method for the job needed. But a mere spray bottle approach was not good value for the money spent.
Gabe was very personable and very thorough in his job. The finished product was absolutely gorgeous and I’ll have him back out again.
Friendly, professional, and our floors sectional, and ottoman look like new.
Job was well done. Served it’d purpose.
Very good on appointment time and friendly and polite. Job well done and even returned to re-clean armchair
Chemical free and very nice and professional people who work for zerorez.
On time did a great job, friendly
Very good job by a hardworking young man,
Timely and neat
Jaylen was very courteous and skillful cleaning our carpet. We are extreme pleased with the results.
Felton was excellent and I will request him the next time I require service. Thanks again Felton!
Good job
very prompt and professional
Worker on time and wanted to please us.
We thought the service was very friendly and professional and expedient! The only thing is, we discovered at the end of the day, hours after they left, that the house was no longer cooling. It was too late to call Zerorez back, and the 24-hour AC company we use was booked until the next day. My husband had to vacuum the line twice and change the filter to see if we could get it working again, since we weren't sure what the problem was. After that the house started cooling slowly again. If that is something that's a possibility, we would definitely suggest the employees mention it to the client and let us know what we can do to avoid or fix it. Other than that, we were very satisfied.
Your tech did a great job, we will definitely use you again.
Regards,
Michael
How quickly you were able to come out.
Always great service, at reasonable prices and technicians that care about keeping your home clean and undamaged.
Our technician Anthony did an outstanding job...he was professional and diligent about doing the job right. We will use Zerorez again thanks to Anthony!
The absolute best carpet and tile cleaning company in the area! Technicians provide quality workmanship and are always very polite and neat. I will not use anyone else!
Very friendly and performed services well
Great service, excellent results and tech arrived within 30 minutes of the scheduled service window. Very professional and clearly explained the process.
Friendly, great prices and easy to book!
Very professional & detailed from scheduling to finishing the job.
Worked my job in on short notice and did a FANTASTIC JOB!
The technician was very pleasant and answered all questions and concerns.
He did a very detailed job to ensure an Excellent Result and a Satisfied customer!
I came into office this morning and we couldnt even tell that our carpets were cleaned. i thought a commercial cleaning would be higher quality and remove all debris from our carpets but it didnt.
My technician was extremely professional and kind and did a great job.
Gabriel was awesome, went above and beyond trying to get some tough stains out of my carpet.