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based on 28809 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was great - Setting up the visits and getting a quote on the services was a little broken. For a customer who told you we were going to use THREE of your services, I think a visit by a rep to duscuss how the services work, do measurements and quote the job would have been resonable and the confusion we experienced could have been avoided. All things considered, we would recommend your services to our neighbors if asked.
The technician was friendly, knowledgeable, and did an incredible job at removing old, stubborn stains. He finished in a timely manner and cleaned up after himself. We will definitely recommend Zerorez.
The service staff is very friendly.
I have been having my carpets cleaned for a long time with Zerorez, and I have always gotten good service from everyone, that has cleaned my carpets. Thank you for always for providing good service.
Colt was awesome, give him a big bonus!
Always reliable, on time and professional.
The techs were great and explained everything they were doing
The technicians showed up on time, and were knowledgeable about their job. They did a good job of cleaning up after themselves and were polite and personable.
Everyone from scheduling to service was great! Very reasonable price.
On time, great staff and always clean floors
Great job, very customer friendly. We will always use Zerorez!
The guy that came to our house was incredible, he even got out a dark blue acrylic paint stain in my daughter's room. Very happy with the results!
Kendall did a great job for us and very informative and pleasant!
Good job of cleaning. Friendly agent.
Easy to schedule, timely arrival and service.
Technician was very professional, explained process in detail, and very efficient! Rugs looked like new after technician completed the process.
Always on time. The Service Personal is always very polite and respectful to the home that they are coming into. The service rendered is done professional and with most care and satisfaction.
My white couch and area rugs turned out great. Technician was early and he did a thorough job. Best part is that he was very efficient and was done in no time. Highly recommend this company.
Punctual, friendly, quick
Timely, good explanation
Knowledgeable, friendly and determined technician did an outstanding job!
The Team member arrived early and completed the work as he had described. He did a great job and my carpet looks great ! Thanks for a job well done.
Arrived on time and did a great job cleaning my carpets.
technicians were friendly and did an outstanding job
CARPET CLEANING WAS GREAT. AIR DUCT CLEANING WAS OUTSTANDING.
I would like to comment on this please. Cory did a great job on getting the house cleaned. However, he did want me to know that the person that did the write up on the ticket put down something that way off as far as the area getting cleaned. I really think that what I tell a person on the phone on what I want done should be what the tech will be doing? After what Cory showed me what they had wrote down, he did come back with a price for doing what I wanted done. This needs to be addressed and if I want it done again, I would like to know the price would be the right one on the spot.
Please let me know if you have any questions or concerns about my comments.
Excellent customer service experience. Very professional, addressed all concerns.
The 2 young men who came to perform the service were very nice, well mannered, clean cut, and extremely informative. The service itself was awesome! The house smells lovely and the performance of our A/C was instantly noticed. The air blows out so much better than before. We will definitely be repeat customers to keep our system in peak performance
My carpet looked brand new when my service was done. There were no extra fees for heavily soiled areas, or for larger rooms.

The technician was very informative and efficient.