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based on 29069 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Superb carpet, tile and grout cleaning! Got several compliments today about how clean my floors look.
Also, Carter was on time, worked diligently, and was quite personable and pleasant.
There are still several stains on my Uphulstory and carpets that appear as though they should easily come out.
We are so happy with our carpet! It was over due for a cleaning and my husband and I were amazed at how well it turned out. It feels so clean like something that just came out of your dryer. Raheem did an excellent job and was very pleasant to work with! He worked hard to make sure I was satisfied with everything. Thank you Zerorez you always do a great job!
The relentless upsells are a bit annoying.
Professional courteous efficient
Dalton provided courteous and professional service.
no chemicals
Everything looks like brand new, wish I hadn’t waited so long. Worth every penny!
I scheduled the service on line (very easy system to use) and was able to have a technician come very quickly. The work was excellent and the carpets, tile and chairs looked and smelled great.
Kendall did a great job and as always it was a fantastic clean!
No one ever returned my email or call regarding the problems.
All natural products are used to clean carpets
Good price and excellent job by the workers.
Great Job!
Punctual, polite and great service. Now I have to see if there is one in Apopka (Orlando) area :))
Very professional and did great job
Our Technician was knowledgeable and did a wonderful job. My couch looked so good.
On time and courteous.
The tech was awesome and did a great job!
Ruiz was fabulous!
The Zerorez team was great, knowledgeable and friendly. Would 10/10 use their services again.
We have used zeroez for our carpet cleaning for years and every time we’re always satisfied with the results. They go above and beyond to make sure we are satisfied with their work, we’ve never been disappointed.
When they were done with my white sofa, it looked like the day it was delivered to the house. They also did my carpet under my dining room table, which was mostly brown from dog dirt and food, and it looks like almost brand new. The gentleman that did the service was wonderful, he explained all the products and the services that they have including Tile and grout cleaning which I need now too. It was a pleasant experience. The job was professional, and I will use them again.
Your pet odor and stain removal product doesn't work. Even after being reserviced and having the tech clean the problem areas, the pet odor and stain is still there. I would like a refund as I did not get what was advertised. I wasnt expecting completely brand new looking carpets, but at least I was expecting my carpets to not smell strong of pet odor anymore. I gave your company a lot of money to clean my carpets and I am very disappointed in the results. I was really looking forward to looking and smelling better.
I highly recommend Zerorez! Harrison was prompt, professional, and courteous. I received a message 30 minutes prior to arrival. He explained the process and was very thorough.
Initially I scheduled to have a sectional, rug, and carpet in 1 room cleaned. Fantastic job on all! In conversation, I mentioned that I wish they also cleaned curtains as I thought dry cleaning $$$$ was the only option for blackout curtains. To my surprise, Harrison said they do offer this service, and at a fair price! I added this service to refresh 8 curtain panels and WOW! They look and smell amazing!! I will be scheduling a return visit for additional curtains. Have already referred friends and family to Zerorez. Thank you Harrison, for exceptional service and attention to detail!
My technician was awesome and very knowledgeable!
Easy to get scheduled- nice friendly staff on the phone and the tech who does the actual cleaning. Second time Trey has been my tech and he is really good! I have used Zerorez several times and I am always pleased with the results.
Great communication about service time and called to say they had an earlier time so we accepted it. Antonio was professional and extremely knowledgeable. Two rugs cleaned and look great. He cleaned up any drops of water on floor before leaving. Great company.
Jake and Alfred were excellent. Very thorough, polite, and informative.
On time, professional manner, great job at a reasonable cost