Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26418 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 23, 2023 — Rated 10 out of 10 by Patrick Godfrey Zerorez Jacksonville
What do you like about our products and services?

Corey came on time and knew what he was doing! Our showers look fantastic

Report a concern   August 23, 2023 — Rated 10 out of 10 by L.S. Zerorez Jacksonville
What do you like about our products and services?

As usual you guys do an awesome job. Thank you very much!

Report a concern   August 23, 2023 — Rated 10 out of 10 by J.G. Zerorez Jacksonville
What do you like about our products and services?

Very nice and professional young man.

Report a concern   August 23, 2023 — Rated 10 out of 10 by J.V. Zerorez Jacksonville
What do you like about our products and services?

It dried fast. Tech was great.

Report a concern   August 23, 2023 — Rated 10 out of 10 by D.R. Zerorez Jacksonville
What do you like about our products and services?

Reliable services

Report a concern   August 23, 2023 — Rated 10 out of 10 by J.B. Zerorez Jacksonville
What do you like about our products and services?

Our carpet is very light and the last time Zerorez cleaned it, it was amazing. Our service person was very profesion and efficient. They best job ever.

Report a concern   August 22, 2023 — Rated 5 out of 10 by K.L. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I was very disappointed with the cleaning this time. The technician was at my house for less than 30 minutes (including setup/rear down) and cleaned 4 rooms. I specifically asked him to pay extra attention to the high traffic areas. They barely looked touched! I can do a better job using my Bissell carpet cleaner!! We usually have you come out once a year or so, and I clean in between myself.
This was a complete waste of money. $200+ down the drain.

Report a concern   August 22, 2023 — Rated 10 out of 10 by Jim Sahene Zerorez Jacksonville
What do you like about our products and services?

Very professional and a job well done. I would definitely use them again! Highly reccomend!

Report a concern   August 21, 2023 — Rated 10 out of 10 by T.M. Zerorez Jacksonville
What do you like about our products and services?

Zerorez did an amazing job. Our technician Johnathon was amazing. He arrived within the scheduled time, called ahead, was extremely polite and friendly, and finished the job in an efficient manner. I will definitely be calling them again!! Thank you

Report a concern   August 21, 2023 — Rated 10 out of 10 by P.V. Zerorez Jacksonville
What do you like about our products and services?

Joshua was great. He did an excellent job!

Report a concern   August 21, 2023 — Rated 10 out of 10 by Jennifer Whipple Zerorez Jacksonville
What do you like about our products and services?

Very easy to schedule and pay. Service was on time and the tech was friendly and communicated his arrival and even took the time to send me before/after photos. Made it SO easy to show my client. Will certainly use it again. Jake was fabulous!

Report a concern   August 20, 2023 — Rated 10 out of 10 by N.W. Zerorez Jacksonville
What do you like about our products and services?

Great job as always. Very kind and professional technician.

Report a concern   August 20, 2023 — Rated 10 out of 10 by Al Graham Zerorez Jacksonville
What do you like about our products and services?

I was very pleased with the cleanliness of my tile floors.
For the most part it all looks brand new and
I just wish I had done this sooner.
The porcelain tile has never been cleaned by a cleaning service.

Thanks so much,
Myra graham

Report a concern   August 20, 2023 — Rated 10 out of 10 by C.B. Zerorez Jacksonville
What do you like about our products and services?

Did a good job really like the young man that did the service

Report a concern   August 20, 2023 — Rated 10 out of 10 by V.G. Zerorez Jacksonville
What do you like about our products and services?

Knowledgeable techs, patient, respectful, tidy. Excellent overall experience.

Report a concern   August 20, 2023 — Rated 10 out of 10 by E.B. Zerorez Jacksonville
What do you like about our products and services?

Very professional and knowledgeable staff and the carpet looked and smelled great!

Report a concern   August 20, 2023 — Rated 10 out of 10 by S.W. Zerorez Jacksonville
What do you like about our products and services?

Great technician. Arrived on time and did a spectacular job. I would highly recommend this company. The carpets have never looked cleaner.

Report a concern   August 19, 2023 — Rated 10 out of 10 by John Markham Zerorez Jacksonville
What do you like about our products and services?

The two guys sent to my house did an outstanding job on my carpet!!! I would really use this company again. These two guys need to get a pay raise!!!!!!!!

Report a concern   August 19, 2023 — Rated 10 out of 10 by K.C. Zerorez Jacksonville
What do you like about our products and services?

Friendly staff. Good services.

Please be careful about placing cleaning equipment outdoors by shrubs. We had an azalea bush suffer and turn brown on its lower limbs.

Report a concern   August 19, 2023 — Rated 7 out of 10 by E.L. Zerorez Jacksonville
What could we do to improve?

We had our couch cleaned in 2022 and 2023. The technician we had in 2022 was outstanding. The 2023 technician was okay. He scuffed our kitchen cabinets and wore his shoes on our carpet without shoe covers. He was overall much sloppier.

Report a concern   August 19, 2023 — Rated 10 out of 10 by S.L. Zerorez Jacksonville
What do you like about our products and services?

The serviceman was polite, helpful and quick to make suggestions. I appreciated the great care that he took to protect my furniture and walls from moisture as well as the time he took to ensure that everything came clean.

Report a concern   August 19, 2023 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

Very. Nice technician. Fast and neat.

Report a concern   August 19, 2023 — Rated 10 out of 10 by Bill Leonard Zerorez Jacksonville
What do you like about our products and services?

I am so very appreciative of the extra lengths you went to in providing an answer to my unique chair cleaning needs. The solution you developed worked and I will now be able to use the chair for many years in the future. The outcome of the work you performed, produced the exact results I was hoping to achieve. I will call on you again to provide your services.

Report a concern   August 19, 2023 — Rated 10 out of 10 by Marianne Turner Zerorez Jacksonville
What do you like about our products and services?

Quality cleaning , got the pet smells out and the technicians are always super friendly…

Report a concern   August 19, 2023 — Rated 10 out of 10 by C.M. Zerorez Jacksonville
What do you like about our products and services?

My tech First name removed was polite, helpful and did a great job!

Report a concern   August 19, 2023 — Rated 10 out of 10 by L.G. Zerorez Jacksonville
What do you like about our products and services?

Easy to schedule and great technician

Report a concern   August 18, 2023 — Rated 10 out of 10 by L.M. Zerorez Jacksonville
What do you like about our products and services?

You do a good job cleaning. The men who clean are always courteous and make good suggestions about my various issues. They are careful so as not to scratch or mar my walls and furniture. I always feel great about the job that is done.

Report a concern   August 18, 2023 — Rated 10 out of 10 by Mina Mikhial Zerorez Jacksonville
What do you like about our products and services?

The service was prompt and professional. They took the time to look at a few "stains" that we did not know the origin of. The carpet looks great after the cleaning and we will certainly use Zerorez again.

Thank you.

Report a concern   August 18, 2023 — Rated 10 out of 10 by P.B. Zerorez Jacksonville
What do you like about our products and services?

Professional, thorough, well-priced, conscientious. Crew arrived on time, took before and after pictures of our vents, cleaned up when finished.

Report a concern   August 18, 2023 — Rated 10 out of 10 by Justin Howell Zerorez Jacksonville
What do you like about our products and services?

Great employees you guys have. Extremely professional and knowledgeable. Definitely recommend.


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