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based on 29068 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zerorez rep arrived on time, did a great job, worked through lunch and left our place looking like new. A bit pricey but well done and worth the cost.
Zerorez rep arrived on time, did a great job, worked through lunch and left our place looking like new. A bit pricey but well done and worth the cost.
Tech was very nice and fast service,
Jake went beyond the call of duty for cleaning the duct and utility room from lint. We had a company to inspect the dryer repair and never have clean up as part of their job description. Jake understood that.
The services are scheduled in a timely manner. They happen on time. The people are capable and easy to deal with,
Dalton did a wonderful job.I highly recommend Zerorez .Thank you so much
Easy to book, reliable and dependable, on time for appointment, friendly, knowledgeable , great overall experience.
My technician was very thorough and professional.
Carter the technician was punctual, friendly, professional, and explained the processes fully, especially the options for cleaning our chair whether to use the regular cleaning or chemical cleaning.
He did an excellent job and ensured that we were satisfied with the results. He was very neat and ensured that we understood the safety precautions about drying times and transferring from carpet to hard surfaces.
We are pleased with the results of the cleaning, the rug, couch and chair look great.
Great work!
Our technician was friendly, efficient and informative.
Professional & polite employees. Quick dry
Willingness to help!
Zeronez did a great job as always. Cleaned my carpets, rugs and my chair cushions. They were on time and friendly. Thanks
I will know more when I receive my rug back from its cleaning.
Great job every time!
Very thorough job and professional technician, our high traffic areas came out really nice
Arrived on time and very thorough
will do business again with this company
The job was completed quickly with care. The employee listened to our concerns and questions and provided answers. He was attentive and friendly. Also, we like the dry process. It seems to remove stains well. There was a large coffee spill stain on the beige colored carpet and it is barely visible now.
Great technician. Very knowledgable, friendly, and performed excellent service.
We like how simple the process is. Plus there are no chemicals, everything dries in a few hours. The technicians are always personable and pleasant. We use Zerorez routinely.
Service was good!
Your services are always as promised and your technicians are knowledgeable, friendly, and professional
How clean the carpets are . Less drying time . Professional services
The service was as expected. The guys performing the job was very professional and making sure I understood the process.
Fast, thorough, efficient.
I wanted to first start with being positive. My tech was very friendly, informationative and patient when I was a few moments late. However I do not agree I got the quality of service I paid for. I paid 300 for my carpet cleaning and still had to go rent a rug doctor from Publix and purchase carpet solution. The stains were definitely removed however there was a horrible smell when I arrived home after the cleaning. I would really appreciate either a partial refund as I am pretty dissatisfied with the service. However I do agree that the carpets were a little bit better so I believe I should pay for a portion of services provided.
Technician was very professional, extremely knowledgeable about cleaning process for various types of carpet & efficient. Carpets look amazing & it was an absolute pleasure to have him in our home. Beyond satisfied.
Prompt. Thorough. Polite.

Very thorough cleaning.
On time.