Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 28809 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 3, 2024 — Rated 10 out of 10 by J.R. Zerorez Jacksonville
What do you like about our products and services?

Caleb did a great job!

Report a concern   October 3, 2024 — Rated 10 out of 10 by Jarren Stevens Zerorez Jacksonville
What do you like about our products and services?

We had Dalton come clean our kids rooms and the office room ( kids play room ) 😂. He showed me during the process of how much of a difference it was actually making. I couldn’t believe it. Super professional, very friendly and cooperative. 25:10 recommend using Zerorez. We will be calling back for an additional cleaning after spring time.

Thanks Dalton!

Report a concern   October 3, 2024 — Rated 10 out of 10 by L.H. Zerorez Jacksonville
What do you like about our products and services?

The representative was excellent! He was courteous, knew his job and answered all of my questions!

Report a concern   October 3, 2024 — Rated 10 out of 10 by C.G. Zerorez Jacksonville
What do you like about our products and services?

Harrison was awesome!

Report a concern   October 3, 2024 — Rated 6 out of 10 by A.S. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

There were a few spots left and 2 in the master bedroom that weren’t there before.

Report a concern   October 3, 2024 — Rated 0 out of 10 by K.S. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Did not clean master bedroom closet. Many areas did not look clean. Did not move anything. Just cleaned around stuff. He did complete the entire job in less than one hour.

Report a concern   October 2, 2024 — Rated 0 out of 10 by B.S. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Too expensive

Report a concern   October 2, 2024 — Rated 10 out of 10 by David Vallencourt Zerorez Jacksonville
What do you like about our products and services?

very professional. did a great job!

Report a concern   October 2, 2024 — Rated 10 out of 10 by T.S. Zerorez Jacksonville
What do you like about our products and services?

Excellent service! Really great outcome and such a knowledgeable service man

Report a concern   October 2, 2024 — Rated 10 out of 10 by Richard Hartley Zerorez Jacksonville
What do you like about our products and services?

On time, all business, good job. In and out quickly

Report a concern   October 2, 2024 — Rated 10 out of 10 by R.V.S. Zerorez Jacksonville
What do you like about our products and services?

Trey was OUTSTANDING. He called me to let me know he was on his way as promised. When he arrived he presented as a very professional and respectful person. He explained the entire process and took extreme care to protect my property. The work he performed made my carpets look BRAND NEW. TREY should be promoted and or at least recognized and compensated for the way he represented Zerorez Jacksonville.

Report a concern   October 2, 2024 — Rated 10 out of 10 by M.Z. Zerorez Jacksonville
What do you like about our products and services?

Efficient professional thorough

Report a concern   October 2, 2024 — Rated 10 out of 10 by J.K. Zerorez Jacksonville
What do you like about our products and services?

Zerorez people come on time and the price is exactly what they quoted on the phone.
The technicians want to make sure you get the service you expect.

Report a concern   October 2, 2024 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

The technician was great. He was polite, knowledgeable and cared .

Report a concern   October 1, 2024 — Rated 10 out of 10 by Jimmie Seeley Zerorez Jacksonville
What do you like about our products and services?

Michael, the technician, did an excellent job on our rugs.

Report a concern   October 1, 2024 — Rated 10 out of 10 by P.B. Zerorez Jacksonville
What do you like about our products and services?

Our tenant was very happy with the carpets that were cleaned. I really appreciated your help with this last minute request.

Report a concern   October 1, 2024 — Rated 10 out of 10 by Rita Eidson Zerorez Jacksonville
What do you like about our products and services?

Thorough and professional employees, on time and respectful of property

Report a concern   October 1, 2024 — Rated 0 out of 10 by S.H. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

Your service technician only spent 10 mins time total cleaning the carpets. So he went Ober them as fast as he could and went to the parking lot to send me the invoice. There was still spots of pet oils on the carpet. The carpet was brand new pwhen I moved in and I only lived there one year. My pet is clean and house trained. I hired your company because of your promise of zero residue. I had to be moved put and have my keys turned in Sunday. So I had to go bavk over my carpet and carpet clean it myself with my cleaner. Even though I vacuumed before he cleaned it, my carpet cleaner still pulled up lots of hair and dirt. I own a cleaning company called DeepClean4Life. We do carpet cleaning and I have employees. I know when an employee goes in and does bare minimum or if nothing at all. That's the kind of service I recieved. I can't afford to replace my entire carpet bc someone else on your team couldn't take the time to pass over a pet oil spot more than once. My carpet cleaning did a better job than whatever you did to my carpet and I had to waste my time dealing with this.

Report a concern   October 1, 2024 — Rated 10 out of 10 by Jay Marinelli Zerorez Jacksonville
What do you like about our products and services?

Josh was outstanding. He explained everything and listened to my.concerns. my carpet and recliner.looked like they.were new when he finished.

Report a concern   October 1, 2024 — Rated 10 out of 10 by R.S. Zerorez Jacksonville
What do you like about our products and services?

Very professional staff; did a thorough job

Report a concern   October 1, 2024 — Rated 10 out of 10 by D.N. Zerorez Jacksonville
What do you like about our products and services?

Job well done by caring employee

Report a concern   October 1, 2024 — Rated 10 out of 10 by A.K. Zerorez Jacksonville
What do you like about our products and services?

Easy to schedule. Good results

Report a concern   October 1, 2024 — Rated 10 out of 10 by J.B. Zerorez Jacksonville
What do you like about our products and services?

Your tech was prompt, courteous, and did a fantastic job.

Report a concern   October 1, 2024 — Rated 10 out of 10 by Bradley Bell Zerorez Jacksonville
What do you like about our products and services?

Excellent

Report a concern   October 1, 2024 — Rated 10 out of 10 by B.G. Zerorez Jacksonville
What do you like about our products and services?

Excellent service and does a very good job cleaning.

Report a concern   October 1, 2024 — Rated 0 out of 10 by C.G. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The tech never vacuumed the couch. He just started rubbing leather conditioner on the sofa and now it looks worse than it looked before. Complete waste of my time and money.

Report a concern   September 27, 2024 — Rated 10 out of 10 by S.B. Zerorez Jacksonville
What do you like about our products and services?

Fantastic carpet cleaning.

Report a concern   September 27, 2024 — Rated 10 out of 10 by Larrie Doughfman Zerorez Jacksonville
What do you like about our products and services?

You are fast but thorough and reasonably priced.

Report a concern   September 26, 2024 — Rated 10 out of 10 by Mary Powers Zerorez Jacksonville
What do you like about our products and services?

Kendal was very knowledgeable and shared info without being pushy. Both Kendal and Clayton were professional, friendly, respectful and courteous. They did a thorough job including clean-up. Thank you.

Report a concern   September 26, 2024 — Rated 10 out of 10 by Sherry Priest Zerorez Jacksonville
What do you like about our products and services?

Friendly and professional service


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