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based on 26418 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional. Carpet looked awesome. R
I like the fact that my carpets are now CLEAN !!!!!............and no unpleasant odor.
The service fellows, Chris and Tanner, were excellent. They are a credit to your company !!
They both are competent, knowledgeable and very polite.
Thank you.
It's great to have a product being used that leaves know residue on the carpet. My carpets are older and your product did a great job on cleaning my carpets. I have a puppy that does tinkle on the carpets once in awhile and the stains came out which I was happy about.I also had your protective coating sprayed on the carpet also. We were happy with the job done---thank you zerorez.
The 100% satisfaction guarantee. Thanks.
Cleans great, removes almost all stains
Serviceman very courteous and knowledgeable
What I enjoyed about your product/services was the friendly customer service and attention to work details. Patrick was great and gave those "harder to clean" spots a little more attention. In the end, he brought my sofa back to life and looking like new again! I will definitely be recommending your company to all my friends and co-workers! Thank you so much for the great work, Patrick!!
The professional way the representative conducted himself and the way he explained everything he was going to do.
Had a little issue with return of stain. Zerorez contacted me immediately and tech returned and took care of situtation which was explained as "wicking". Very pleased.
Friendly professional technician that provided excellent service.
technician was very thorough and professional.
Your service was scheduled promptly, technician was very nice & professional. The method of carpet cleaning is the one I prefer.
This is the second year I have had my travertine Last name removed cleaned by Zerorez. Both times the appointments were scheduled quickly and the cleaners polite and professional. The Last name removed looks and feels so much better after cleaning (I have three dogs) that this has become part of my annual spring cleaning routine.
They do a great job cleaning carpet and furniture without leaving a soap residue. The technicians have always been professional, hardworking and friendly. I do not miss the chemicals in my home.
Great system and technicians
The technician, Seth, was great and professional and the carpet always comes out looking brand new.
The way the tech took the time to explain the procedure and his cleanup after he was done. Seth was the tech very friendly and very nice to talk to.
Quick and the technician I had was very through in his cleaning.
On time, friendly and always provide quality work
on time for service - great cleaning work and friendly people both on the phone and the techs
They product you use does not have a odor to it.
the carpets really come out clean --and the men you have working for you are nice
Quick & thorough. No residue. Prompt service.
we were not satisfied after the first grout and tile cleaning but Zerorez sent another team and he was very careful about leaking ot marking our wood floor and did a good job on he tile and grout
The job done was excellent with suggestions by the tech. He was prompt, knowledgeable and courteous.
You all did a very good! My carpet is very old and you all were able to make it look presentable!
My carpets have never looked better!! They dry quickly and leave no residue or crunchy carpet feel. Love Zerorez!!!
I like that they do a wonderful job every time!
Promptness
The green aspect. Improving that even more would be great!