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based on 26418 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was prompt and did a thorough job. He explained additional services that were available, but didn't push.
the price that I was told it would be before you came was the price that I paid when you left. carpets also look awesome
Promptness, courteousness of the tech Ben. Thorough job. Cleaned up pet soil well. The cleaning solution, instead of a strong odor I was warned that it might have, smelled a little like citrus and was more pleasant than bad.
The young man was very professional, he had a challenge but he did a great job anyway. Thank you for your service.
awesome service and results. couldnt be happier with my experience!
Love the pure product. Technician was polite, professional and took time to answer my questions. I had 5 rooms cleaned and he was through and quick.
Very clean. Good customer service!
Professional staff and quality service
They team was very pleasant and did not wonderful job.
Got the job done - looks good!
There is no residual odor
the quqlity of service
The rugs were cleaned, stains removed. The workers were polite and efficient and helpful
I like that the products used did not aggravate my allergies, and that the sofa and chair are fresh and clean now with no odor or residue. I sincerely appreciate the technician, Patrick, who did such a great job -- he was very courteous, right on time, and he explained the process to me fully. I got two business cards from him before he left and he took the time to answer some questions for one of my neighbors who dropped by when she saw the ZeroRez van! I will ask for Patrick again without hesitation. :)
Quick service, show up on time, carpet gets very clean. What else is there?
Did not soak carpets and still cleaned well.
It cleans very well better than other companies i have used. Your tech does a great job. Keep up the good work.
Tom gallina
from the initial phone call, to the scheduling of the appointment, the tech showing up at the scheduled time, the courteous and professional attitude of the service tech...Overall great experience. Would highly recommend and will call again.
convenience, no soap used quick drying, service person on time, fair prices.
Spenser did an excellent job and the carpet has never been cleaner!
Patrick was excellent! He was courteous and thorough (he wore the carpet protectors on his shoes ,put up wall guards, and put plastic peices under furniture). I have my carpets cleaned regularly and many companies don't do these basic things. In addition the carpets looked the best they have after professional cleaning and I liked the citrus smell. I will definitely use your company again.
Polite and courteous on phone while making appointment. Kept appointment on time, and serviceman was polite. Carpets are clean. Thank you.
FAMILY OWNED AND OPERATED HAVE A VESTED INTEREST IN DOING A GOOD JOB
The technician was on time, did a good job, and was very polite. He cleaned up before he left and my carpets look great!
We have used Zerorez for years - in GA and in FL. This time we didn't feel the carpets were as clean as they normally are. I would still use Zerorez again because we love the technique you use - but we must be in honest in saying we were a little disappointed. We would also still recommend them to friends based on the past experiences.
Carpet around the baseboards and doorways were not cleaned. This definitely needs to be better.
Nice technician
Very professional
The carpets came really clean, and the technician was very professional and kind.
Everything. This is the second "Feedback" for the same day of service.