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based on 29067 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The guy who came and cleaned our rug did an amazing job!
Everything went as planned.Tech Lou was good and worked full time on cleaning .
Our service provider was excellent. He came on time and did an excellent job
Prompt, thorough, nice.
Friendly services
Thank you your service was excellent. Your technician was the best and very helpful with a difficult situation. He is a 10+. He handled everything
for me in a professional and friendly manner. He represents your company extremely well. You should be very proud of him.
Thank you, Name removed
VERY PROFESSIONAL ASSOCIATE - ON TIME AND CLEAN EQUIPMENT
Very professional and great service.
Very helpful and polite technician in Albert.
Like the variety of services available.
Knowledgeable technicians, prompt and courteous.
Knowledgeable technicians, prompt, courteous.
I haven’t had my carpet cleaned in years and the way my carpet looks now It’s BRAND NEW. Colton the technician did an absolute fantastic job.
We have used your company for the past20 years. The employee who cleaned my carpet did the best job your company has done in many years.
Great service. Job well done.
They did clean the carpets well ! Fast and courteous! ! Didn’t mess up the wooden floors.
Great service and great results
Always reliable. On time and professional. Jim Ross Ponte Vedra Beach Fl
Service was great! Arrived earlier than the window we were expecting. That's always a plus. Super congenial service technician! He did an amazing job! Kept us well informed about how the process worked and was very efficient. The carpets look great!
The carpet and tile floors looks great. Will be using your services again
Professional service and friendly technicians.
Antonio worked very hard to get the stains out of the couch. It looks so much better!
The tile and grout are so much cleaner.
I am very disappointed that a tile in the kitchen got chipped and is very conspicuous. That ruined my day
My service was done in a timely fashion and my technician arrived on time :)
That you were responsive and sent another technician to get rid of the stubborn smell from the coach. Thank you for the excellent customer service!
Great tech
Zerorez should be paying their workmen enough that a "tip" should not be necessary upon completion of their work much less suggested on the invoice. Their work was thorough and they were professional enough, but I did not think their work was so outstanding that I wanted to reward them above and beyond their normal pay. (I did extensive preparation for them, removing most of the furniture that would be in their way.) Yet the two men seemed a little hurt when they received verification of my payment with no tip. If they are working for tips and I failed to give them one, can I trust them to do a thorough job next time?
I’ve used Zerorez for many years and only trust them to clean my carpet. On the most recent visit, my technician Mitch was fantastic to work with. He was friendly and professional and did a thorough job cleaning my old carpet. My house feels fresh and ready for the holidays! Thank you!
Kendall did a excellent job, and explained all task very well.
Kendall was very knowledgeable about all your different services that are offered.
I like that our technician (Corey) explained the process, listened to what I had to say also when he was through cleaning our couch and ottoman, I went around and smelled everything asked him to retreat a few areas again. He retreated with no hesitation. Thank you Corey for your professional service.
The Service Employees and the Knowledge that hrs knows!!!
Curtesy and thoroughness