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based on 29371 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets looked great and very friendly service.
Quick thorough and very friendly and professional
You DO what you SAY you will do AND charge a reasonable price to boot. Thanks so very much for doing business the old fashioned way.
Better planning with time. I received 2 calls telling me the tech was on the way. The customer before me kept adding services. Good for you, not so much for me!
Professional service and efficient. The carpets looked great.
Very professional and did a great job.
The tech didn't clean the master bedroom closet even though I had everything pulled out of it and it was vacuumed. Also there is a residue that smells, right by the door in one of the kids rooms. As if it was complete.
Excellent service and very eager to do a great job!
The employee that came to my house was very polite and explained what was happening throughout the whole process
They were prompt, efficient and polite. They explained process and suggested safe guard product without being overly pushy but explained benefit. They did a good job and we will use service again next year.
Loved the friendly customer service and the carpet looked absolutely great!!!!!!!!
I heard the commercials on 96.1 and decided to try and I'll recommend to everyone !! Thank you so very much!!!! I'm thankful for the terrific job you accomplished!!
professional people. good job. not messy. on time.
Great cleaning, nice service man Robert. He did an awesome job
On time, efficient service, quality job.
Timeliness and professionalism
Carpet looks brand new!
Excellent technicians. Arrived on time, did great job.
Prompt scheduling. Tech called as promised and arrived promptly. Very personable young man. Explained process and answered questions. Knowledgeable of process. Carpet dried quickly. Reasonable charges.
Revisit the minimum job amount due to clients in the Yulee, Florida area. It is not as cost effective when you have to add more cleaning work than you wanted to meet the minimum job requirement. No card or magnet left for future reference/recommendation...with an e-mail receipt it really leaves no convenient way to keep Zerorez in records for future needs.
Thorough service - down to placing a dryer to help expedite the drying process. The product you use has a great clean/fresh scent.
The technicians were very professional and did an excellent job. There were several stains that were completely removed and the entire carpet looks excellent.
The quick drying and cleanliness of the carpet.
The carpets look like new. I am very pleased with the technician's work.
Very impressive service, the representative scheduling the appointment was impressive....and even more impressive the great technician, David. He listens, explains, and is wonderful to work with. How often do you call a company and hear such happiness and ownership by each team member? That's who I want to do business with.
The product works abd does not leave any residue.
natural
Very nice, and smelled good. They have a lot of services to offer.
Great service, professional attitude from rug technician.
Technician was early ( good!), thorough yet quick. Product smelled fresh and natural.
You have the BEST staff. Always friendly and listen to our concerns. The product smells good and cleans GREAT!!!! This is my third time using you and I have not been disappointed yet.