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26418 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Brian Simpson always does an awesome job for us. Your product works great and the citrus scent is a huge bonus for me.
Technician was curteous and knowledgeable and very efficient. Carpet dried in a timely fashion and looks great. Good job all round.
Rugs get and stay clean. Spots do not reappear after carpet dries. Best company that I have used. All tech's are good.
They showed up on time and explained the products they used and how they used them. I liked that they did not use harsh chemicals. I will use them again when needed.
I have been a customer ever since Zeorez began in Jax. Carpets not only look clean when they are finished, but stay clean looking for months and months.
How clean the carpets always come
Less drying time
Nice technician, careful, thorough job.
Each time I use Zerorez, I am impressed with the professionalism of the men who work for the company. Their appearance, knowledge of job and speed with which they work They always know what it takes to get it clean! Patrick has been in our home several times and is willing to do whatever it takes to make it right. It is a pleasure to have Zerorez in our home.
The personnel are very friendly and helpful? They come on time and return calls promptly. They also do a very good job cleaning the carpets.
The technician was very informative and knowledgable. The carpet was cleaned very well.
I like that carpets dry quickly,leave no residue and clean well. I must add that the technician I had this time was outstanding. He did a great job of pretreating problem areas and my carpets are cleaner than they have ever been. I will be sure to request him the next time.
The two times that I had my rugs clean the gentlement explained the process,where curtis and polite. The product does not leave any residue on my carpets. They look great. Thank you
You told me a price over the phone to me and changed the price to my husband when you got here.
Technician was on time and friendly and knowledgeable!
Their overall attitude. It's the difference between Disney and Universal or shopping at Publix vs Winn Dixie.
Carpets feel clean and fresh again.
The cost seemed a bit high and the carpets didn't look as great as I had hoped.
The carpet is clean. The tech showed up on time and finished in a timely manner. He was pleasant and professional.
I was not that impressed with the cleaning job and a little freaked out that my throw rugs were done on my wood floors. They were pretty damp and for several hours later.
Early arrival, courteous service rep, no soapy residue anywhere, fresh smell
the carpet is really cleaned.
Safer than harsh chemicals
Showing up on time, always pleasant, and great job.
I had to call back 2 days layer because of no call back. When I did call back, representative wasn't really interested in providing service do I didn't schedule any service. A month later I called and received a call back immediately. However,I don't think the protector was applied to my sofa or the discount. Still waiting for a confirmation.
There is nothing to not like, great product great people and great results
good clean
The technicians were very professional and courteous. They did a great job!
The technician was very polite and knowledgable. The job was done quickly and looked great!
Does a good cleaning and techs are very professional.