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based on 26418 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fabulous service associate.
The serviceman was very informed and did a thorough job.He explained every step and what to expect. The downside was your office and the appointment time. We were originally told 8:30am but when no one showed up, my wife called to see what was going on and was told that the adjusted appointment would be 11:30.That was not the fault of the serviceman but instead an office issue.All in all this was the second time using your service and we were satisfied except the time issue.
Couldn't find anything to complain about. The service was excellent.
Carl Victor
Great results, friendly employees
Friendly service, carpets never looked better.
job very well done. technician courteous/efficient
The purity of the clean!
good organic products which leave a very pleasant clean odor in the house
service personnel are always polite and present themselves well
they make it obvious that they care about your possessions and take good care of them
cleanliness staff
Spencer was awesome! This is the second time I have used your service and a both times he has had a wondeful attitude and stellar service!
I was very pleased with the promptness, efficiency, professionalism and friendliness of your staff. Not to mention I like cleaning "Green". The carpets look brand new and the spot on my sofa is gone and looks like there was never a spot on the sofa. It has been a while since I have dealt with a company who lives up to their advertising claims in such an exemplary way. Well done Zerorez!
The carpet felt cleaner however a few spots came back after the carpet dried. Also the price I was quoted was more then what I was charged.
Very professional and accommodating company with a cleaning product and process that really works!
Great service. Did a great job at removing all tge stains.
Friendly and knowledgable staff. Efficient process (my 5 room cleaning only took an hour). Several stains that I thought I would have to live with were successfully removed.
This was the second time that Zerorez has cleaned our carpets, but it was definitely not the last time. My carpets look almost like new. The technician was on time, polite, efficient, considerate, and knowledgeable.
The cleaning tech was very nice and did a great job. The woman that scheduled my appointment was friendly and even gave me a $50 off coupon since I was getting my tile and an area rug (taken to your location) cleaned.
The Zerorez process cleans well and leaves no sticky soap residue.
The Zerorez process cleans well and leaves no sticky soap residue.
The Zerorez process cleans well and leaves no sticky soap residue.
The Zerorez process cleans well and leaves no sticky soap residue.
The Zerorez process cleans well and leaves no sticky soap residue.
The Zerorez process cleans well and leaves no sticky soap residue.
Overall service,ease of the cleaning process and quality of the technicians.
The place looks and smells awesome!!
Carpet turned out well, but I have a bunch of dead grass from the truck and hose. It appears to slowly grow back.
No chemicals or soap is used in the process and that it is child and pet friendly. I have been using Zerorez for about 9 or 10 years now and would not use any other service to clean any carpet, tile or upholstery that I own!
On time, pleasant odor and quick drying
The product smelt very clean and nice and bright even after the floors
dried.