Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29083 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 19, 2015 — Rated 9 out of 10 by C.L. Zerorez Jacksonville
What do you like about our products and services?

Thourough friendly service.

Report a concern   December 19, 2015 — Rated 10 out of 10 by Ana Ray Zerorez Jacksonville
What do you like about our products and services?

Extremely effective cleaning, courteous service.

Report a concern   December 18, 2015 — Rated 10 out of 10 by Michelle Killian Zerorez Jacksonville
What do you like about our products and services?

Garrett was awesome, very professional and thorough. We highly recommend him and the Xerorez process. My 10 year old carpets look fabulous and my grout in my kitchen looks brand new!

Report a concern   December 18, 2015 — Rated 10 out of 10 by Christine Sloan Zerorez Jacksonville
What do you like about our products and services?

Friendly and thorough cleaning

Report a concern   December 18, 2015 — Rated 10 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

Good service and results

Report a concern   December 18, 2015 — Rated 10 out of 10 by N.S. Zerorez Jacksonville
What do you like about our products and services?

Your technician was very nice, professional and helpful. He did a great job and I'm super happy with the job that was performed. Thank you! :-)

Report a concern   December 18, 2015 — Rated 10 out of 10 by Vicki Tilden Zerorez Jacksonville
What do you like about our products and services?

Fast on-time service, courteous professional staff and my carpets are beautifully clean and soft! Nuff Said?

Report a concern   December 18, 2015 — Rated 10 out of 10 by D.S.H. Zerorez Jacksonville
What do you like about our products and services?

I think the service is great and your technicians very thorough. I will recommend for sure.

Report a concern   December 18, 2015 — Rated 10 out of 10 by L.K. Zerorez Jacksonville
What do you like about our products and services?

Nice guy. Clean process. No smell.

Report a concern   December 17, 2015 — Rated 10 out of 10 by M.C. Zerorez Jacksonville
What do you like about our products and services?

Very friendly service and better results than I expected.

Report a concern   December 17, 2015 — Rated 8 out of 10 by K.G. Zerorez Jacksonville
What could we do to improve?

Results good perhaps not great

Report a concern   December 17, 2015 — Rated 7 out of 10 by K.P. Zerorez Jacksonville
What could we do to improve?

Go back to using your old cleaning solution. The new stuff had a musty chemical odor. One family member had an allergic reaction with swollen eyes from the smell. Have used your company many times in the past and never had a problem. The technician said you had changed solutions and thus the different smell. On a positive note, the technician was extremely diligent and did a great job cleaning the carpet..

Report a concern   December 17, 2015 — Rated 10 out of 10 by T.V. Zerorez Jacksonville
What do you like about our products and services?

Cleaned very well and the technician was knowledgeable and courteous.

Report a concern   December 17, 2015 — Rated 10 out of 10 by L.A.E.B. Zerorez Jacksonville
What do you like about our products and services?

It works!!

Report a concern   December 17, 2015 — Rated 10 out of 10 by C.S. Zerorez Jacksonville
What do you like about our products and services?

No soapy residue left of carpets. Dry time is fast. Love that you clean ductwork and tile grout. All around great service from all that i have had done. I have had ductwork cleaned and treated for mold and bacteria as well as the carpets cleaned at my sons home that he bought. Had the carpets cleaned and my daughters house when she moved in... She subsequently had her carpets and tile cleaned. I also had a friends house carpet cleaned. Your associates have been been professional and great to work with.

Report a concern   December 17, 2015 — Rated 10 out of 10 by J.R. Zerorez Jacksonville
What do you like about our products and services?

I like the fact that my carpet gets totally clean with no residue. Your technicians always seem nice, too.

Report a concern   December 17, 2015 — Rated 10 out of 10 by R.P. Zerorez Jacksonville
What do you like about our products and services?

Everything

Report a concern   December 16, 2015 — Rated 10 out of 10 by Rob Graumann Zerorez Jacksonville
What do you like about our products and services?

Carpet looks amazing and dried very quickly! No odor! Keenan did an Excellent job and was a pleasure to work with.

Report a concern   December 16, 2015 — Rated 10 out of 10 by Linda Stewart Zerorez Jacksonville
What do you like about our products and services?

Excellent results.
Great service!

Report a concern   December 16, 2015 — Rated 10 out of 10 by D.N. Zerorez Jacksonville
What do you like about our products and services?

Service was prompt and well done.

Report a concern   December 16, 2015 — Rated 10 out of 10 by C.B.L. Zerorez Jacksonville
What do you like about our products and services?

Austin is a hard worker, knowledgeable & polite. My daughter's bedroom WHITE area rug & my living room IVORY chair-and-a half (where my dog has made her home, to look out the window during the day) both look amazing after they were cleaned!

Report a concern   December 16, 2015 — Rated 10 out of 10 by D.G. Zerorez Jacksonville
What do you like about our products and services?

Professional job well done

Report a concern   December 16, 2015 — Rated 10 out of 10 by B.L. Zerorez Jacksonville
What do you like about our products and services?

Customer service was great, work was done well. No surprises.

Report a concern   December 16, 2015 — Rated 10 out of 10 by A.H. Zerorez Jacksonville
What do you like about our products and services?

Reliable and prompt

Report a concern   December 16, 2015 — Rated 10 out of 10 by Phil Phillips Zerorez Jacksonville
What do you like about our products and services?

good scheduling
quick response
good service
nice guy

Report a concern   December 16, 2015 — Rated 10 out of 10 by Stan Miller Zerorez Jacksonville
What do you like about our products and services?

You do a great job and your prices are reasonable.

Report a concern   December 16, 2015 — Rated 10 out of 10 by J.E. Zerorez Jacksonville
What do you like about our products and services?

fast drying
deep stains were removed
Mr. Willis was courteous, informative and thorough in removing imbedded stains
job completed quickly
rugs look beautiful

Report a concern   December 15, 2015 — Rated 10 out of 10 by P.W. Zerorez Jacksonville
What do you like about our products and services?

Austin was very polite & professional. He did an excellent job.

Report a concern   December 15, 2015 — Rated 10 out of 10 by M.D. Zerorez Jacksonville
What do you like about our products and services?

Zerorez product left our furniture very clean and soft. We will find out how the stain block will work in the near future. Your tech was vary professional and thorough. Thanks.

Report a concern   December 15, 2015 — Rated 10 out of 10 by Linda Duncan Zerorez Jacksonville
What do you like about our products and services?

In the past it was wonderful. But apparently when I had the carpets cleaned it appears to have also taken the protectant from the carpet. I have been cleaning them on a regular trying to keep them clean but it was a lost cause. This time the same gentleman came to clean the carpets and told me they may or may not come clean that the protectant may have been removed last time. That is what made them easier to clean last time. It took getting a second rinse to clear the film that was contributed to the animal treatment and the carpet stains two 1/2 days from work lost. But at least I can get through the holidays.
Not sure I knew about the protectant last time either I had just moved in. Thank you hope the holidays are wonderful.


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