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based on 30176 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech was very professional and thorough.
Colton was very efficient and professional
He was efficient,pleasant and timely in his service.
Effective and efficient!
My service rep was great
Professional service. Cleans beautifully!
No soapy residue
Morgan did great work , easy to work with, HOWEVER, it is evident that there must be additional training that is needed to have the intake operators to learn some sense of customer courtesy and decorum that is now missing. i had to call in three times and talk to different people and in two of these times i had to go through an argument as to which department would handle our order. never mind the fact that our Church as delt with ZEROREZ for over 20 years. on one of the calls the call in attendant actually ended the call
we are so disappointed with the evident lack of properly trained personnel on the telephones
The carpets are cleaner than ever and the representative was quick and thorough.
Respectful of property and great job
Super friendly, punctual and thorough.
The property you cleaned is vacant. I went to the property Sunday and was surprised to see 10+ tiles with either footprints or what appears to be a puddle that had dried. I had to scrub the ones that looked puddled and mop my way out of the house.
The house had painted grout. We had a couple areas where the paint had come off. When I spoke to the technician he said it might not clean up like I wanted. I did not expect it to take half the grout paint off the entire house. Only a few tiles/grout that looked bad to start... now almost the entire house. I had to paint the grout on almost the entire house.
Not a happy client.
Wonderful techs who listens. Your cleaner has zero smell very important to me as I’m very chemically sensitive. The best carpet cleaners I’ve ever hired!! Ever!!!
They were great
Fast efficient and the stains came out of my sectional
The level of cleaning was unsatisfactory. The heavily soiled areas of the carpet were not cleaned very well. After the tech left, we were able to lift more dirt with a simple pre-soak and brush. We even had to point out some areas that needed to be redone.
Excellent job. They returned to redo one area I twas concerned with. No questions asked. They stand behind their work.
My serviceman was very professional very attentive to his job really very polite
Hard working staff
Anthony was great 😊. He was so good and thorough on house and cleaning snd putting things away.
Great Job
I feel like there were still stains that could have been cleaned out of my carpet. I had my realtor comment on the carpet cleaning job as well. So it was subpar.
Alex was very professional & detail oriented. He went to work immediately and was done much quicker than I expected given the floors that I had planned. Excellent job!
Service tech was on time,
Did an excellent
Job.
Good job and carpet is not as wet as other types of cleaning
Very professional personnel, great results
The gentleman that did the work.
Thank you for a great job!! Colten was awesome and that is why I am a repeat customer. Keep up the great work!
Professional and did a great job in an efficient amount of time.
Our technician, Colton, was prompt, professional, polite, and clearly enjoyed his job cleaning and sealing tile floors. Our light colored tile had experienced decades of renters and the ground in dirt needed professional level help. After Colton did his magic, our floors looked like new! Although expensive it was worth the money. I would highly recommend Zerorez for your cleaning needs.

The team who did the dryer vent and the man who did my carpet cleaning were both excellent. They were professional, snd explained what they were going to do..