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based on 29649 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy and convenient scheduling. Appointments kept on time. Polite and efficient.
Results were very good.
The people
My technician, Harrison, was punctual, neat and thorough. He explained everything to me when he gave me the final quote. He communicated well, calling before he arrived and finished. I would definitely use Zerorez again!
The technicians explained the entire process prior to starting the work and showed before and after photos when completed. They were very professional throughout the entire process. They also ensured everything was returned to its proper place when completed. I would use this company again.
My carpet is just beautiful! Thank you!
Caleb did a very good job cleaning our carpets, dining chairs and sofa. Made our light gray sofa look pretty close to brand new. It wasn’t nearly as costly as I thought and worth it for a great start to the spring cleaning season. I highly suggest you call and ask for Caleb today!
Colton is great!
Quality at a reasonable price with great service!
Carpet was cleaned well. Technician very courteous.
It was easy to schedule the service. The rep came in and explained what was going to happen and asked if we wanted him to show us wood floor cleaning. He cleaned everything we wanted and when he left, you didn't know he was here, except for the clean chairs.
Having clean rugs achieved by a dedicated employee.
I had been in dire need of carpet cleaning for quite some time due to having two aging huskies, so needless to say that accidents happen. I randomly saw a Zerorez van on I-295 on my way home and decided to visit their website. The scheduling process was super easy and I really appreciated that pricing was immediately available and transparent, not to mention very fair and competitive. I was able to schedule a cleaning within 48 hours and their technician Kaz was the best! Not only was he extremely punctual but also very communicative and extremely professional! He did an amazing job on my carpets and they look brand new and no more husky odors! This was extremely important because I have a one year old daughter and with her being mobile, I needed to ensure the highest levels of cleanliness for her sake. Zerorez and Kaz did a truly phenomenal job and I have already started recommending them to all of my friends and family. Thank you Zerorez and Kaz! You all have become my go-to for all my cleaning needs!
Efficiency
On tome and professional.
Great work. My tile looks new! Excellent job cleaning my carpets. Couldn’t be happier.
We did, Alex, to a friend/neighbor just yesterday. He is outstanding and reflects very positively on your company.
Great service, fair pricing.
Colton and Alex did a fantastic job on my tile cleaning and resealing. And they also cleaned two bedrooms of carpet. Everything looks amazing.
Friendly, professional service every time. Good prices!
My technician was very professional! From the way he spoke to me, assessed my needs, to the wonderful job of cleaning my apartment's carpets, I am thrilled with the results!
Always on time, do a great job cleaning, and leave the house better than you found it!
Reliable quality service
The gentleman that clean our Park Square Building on 4/11 did a wonderful job with the carpets and the floor that was waxed. He was very thorough, professional, and personable. Would definitely use and recommend Zerorez to anyone needing carpet, tile, etc. cleaning. Thank you very much.
I also loved the reminders that they sent when it was time for the cleaning. Thank you
Their service is excellent, I look forward to a good cleaning every year. Has added years to my carpet. Prompt, and courteous. Highly recommend!!!
The tech was courteous and professional.
I did not expect the carpets to come that clean. The carpet is 18 years old with a lot of traffic both people and dogs. The technician was a lot more optimistic than I was and he was correct.
They are way superior to Stanley Steamer. They do a fantastic job!
Price too high. I had prepped rooms or I would have cancelled
Colton was amazing. Good communication and professional throughout the service. The floors look new. Would definitely refer him and plan to reschedule in 6-9 months.
No residue or crunchy feel after cleaning.