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based on 29649 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Left streaks in a circular pattern. I have wet mopped and I cant remove them. Never using you guys again. Very disappointed for the money.
Harrison was hands down the best. He addressed all my concerns and did a wonderful job. I didn't think the floors were "that bad" until he was done - they look amazing. Looking forward to using Zerorez in the future.
Professional and clean...always a great experience working with a ZeroRes technician!
Great service and friendly cleaner!
Our technician was amazing, great work!!
I have used Zero Rez for years and always happy with the service. My technician, Antonio, was very friendly, respectful of my home and made sure I was pleased with his work.
quick and efficient.
Colton was very professional. Came in, got to work. Job was done perfectly and my carpet looks great!
I have used Zerorez for years and they always do an excellent job. I have never had one single issue. Always on time and all of the technicians are very customer friendly. Very good company!
Good and clean. Guy who cleaned was great.
Our crew was awesome and did an amazing job!
We've had Zerorez at our home many times over the years, always a great experience. Polite technicians, carpets and tile are so clean and fresh looking. Techs were efficient, professional, introduced themselves by name, explained the process and continued to communicate throughout their work. A great company and top notch techs and service. First name removed
I am very pleased with the services that Kyle performed. These days to get an actual "local" person on the phone is very welcome. Everyone was very responsive.
I had more services completed than originally requested but they were items that I needed to have done once we discussed them.
Keep up your excellent customer service.
Dalton was a fantastic ZeroRez technician and a great representative of the company! He was very professional, called ahead of time as promised and completed his estimate before starting the work.
The results of our tile, grout, and carpet cleaning were amazing!
Everything looked like new!
A great experience all around… Thank you ZeroRez and thank you, Dalton.
Great service, good price no pushy upsetting.. Dalton was very friendly and professional
. He installed corner protectors and asked if I had any areas of concern that he would need to give special attention. I will use zero rez again
Didn’t show up till after 12:00
We had air ducts and carpet cleaned on Tuesday May 12th. Your staff went out of their way to get us appointments for these services before my duct cleaning coupon expired on the 18th. Very pleased at this point.
The duct cleaners arrived and did a very good job of cleaning the ducts and cleaning up all areas. When we received the invoice, it already had a discount of $50. That would be nice but I had a 20% off coupon (about $120) that was the reason we needed to be scheduled before 18th when that coupon expired. We asked about why we couldn't use our coupon. He checked with the office but he said it couldn't be changed. We needed to give the coupon code before the invoice is generated. No one asked for a code. The $70 won't kill us but it seems like the invoice could have easily been changed.
The carpet cleaning went great. Overall the actual cleaning services were great.
How great my carpet looks and the professional young man that did the work. I have already started telling my family and friends to call you
Fast and great service
Very professional..yearly process..would not use anyone else..kaz was the best tech we've had
Professional, easy to schedule, great job.
Zerorez always does a fantastic and quick job!
Constant communication about arrival
The 2 young men that came to my home, Jake and Alberto, were very courteous and they both worked very hard and did an excellent job on cleaning my home!!! They wore their shoe covers at all times in the house, and after they finished the air ducts, they did my dryer vent also. They cleaned all the vent covers and cleaned floors and vacuumed all the carpets to clean any lint and debris from the cleaning, throughout the house. I highly recommend their team and your company, to others wanting to clean their air ducts and dryer vents. Thank you so much for cleaning my home!!!!
Hi,
You all were very professional, respectful and did an amazing job. I will surely use and recommend your service.
I am not wanting to generally review a company‘s product and or service. I was happy with the final product of the cleaning of my sofa however, after the dry time when I went to put the sectional sofa back together, I did realize that the back of a cushion had not been cleaned. I can totally see how this could happen. There are several cushions of the same thighs and same color I thought about calling complaint however I’m sure it was just an oversight and not intentional. I’m happy with the final product just felt there could be a little bit more thrown us an attention detail.
Very quick with responses.
Quote was very reasonable.
Everyone I dealt with was professional and friendly.
Will definitely use again.
Great customer service! Serviceman was very courteous, he explained everything and did a great job.
Safe products
On time and professional