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based on 28917 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Effective, good client service
Naz was great!! He explained in detail how the process works. He immediately got to work on the carpets. The carpets looked great after Naz completed the cleaning.
the technician was great and answered all our questions and provided us with photos
We've been using Zerorez for 20+ years and will never use another company. Their process is quick and efficient. Their employees are dependable and respectful. They can clean almost anything, and if you have animals, they can get it out!
Joseph did a great job! Will use again. Fantastic service and product.
Thorough, clean, and professional
The price was good, and ao was the quality of service. Colton did a great job, we were very happy with him.
Very friendly and professional technician. We've been using you for years and have never been disappointed.
Service was as expected and was completed on schedule. The person providing the service was courteous and professional.
Very prompt every time and reasonable. My carpets look great.
Our technician was great!!
The air duct and dryer vent cleaning was a complete success and the team that performed the service was prompt, professional and thorough.
Always a good experience with Zerorez.
Friendly and knowledgeable staff, Kendall and Logan, who cleaned my carpets. I was happy to see that they were able to remove stubborn stains out of my carpet and that their carpet cleaning process was safe for my cats.
God communication. Expected result received.
Showed up on time. Logan was very knowledgeable and helpful. He put a lot of effort into getting rid of stains and overall did a great job! I liked that I was charged what I agreed to in advance-- no surprises or upcharges.
Our technician was very knowledgeable, thorough and efficient. Everything from the appointment scheduling through to completion operated as communicated. Very pleased and so happy with the service, will definitely be using them in the future.
Dalton did a great job at carpet cleaning, no stains and looks so clean and fresh. Very efficient and not messy.
Kendall did a fantastic job with cleaning our home carpets, flooring, and furniture. It wasn't a small job at all. The difference is tremendous. Thank you.
The Technician was friendly and professional .Very knowledgeable . Took the time to explain the process.
The guys were friendly and explain what they were doing. Job didn't take long and they cleaned up after themselves
The carpets were cleaned quickly and in a professional manner by Morgan. Drying time was minimal and no chemical odors
Excellent work and good cost
Technicians are kind and helpful. They know what to do and are very knowledgeable of the process of caring for the project.
I had an exceptional experience with Gabriel at Zerorez. His courtesy, professionalism, and conscientiousness set a standard that is truly rare to find. From the moment he arrived, he was attentive, knowledgeable, and completely focused on delivering outstanding service. He communicated clearly, handled every detail with care, and made sure the work was completed perfectly.
Gabriel’s commitment to excellence and his thoughtful, respectful manner made the entire process seamless. I am genuinely grateful for his expertise and could not recommend him more highly. Zerorez is very fortunate to have someone of his caliber on their team.
Thank you, Gabriel -- you are amazing.
Antonio did a awesome job and was very nice
I will request him again
The attention to detail. My tile floors are stunning after Antonio's beautiful work and attention to details. This was our first time using Zerorez and will not be our last.
Colton was excellent. He measured and inspected the carpet with me. Together we looked at some pet stains and he suggested a product to add to help remove and freshen the area. He never pressured me and I felt he came up with a fair price. He did not rush his cleaning process and explained to me as he went along each phase of his cleaning. I was extremely happy with the outcome and those few stains disappeared.I found Colton to be very nice and respectful. He even offered me shoe covers to help prevent me from sliding in some of the wet areas. I wore them the entire day and they were very much appreciated. Overall very satisfied with the cleaning of my carpet. Will use your company in the future.
service was great and the tech was A+
He was prompt and made sure all of our walls and corners were protected. He was great. Highly recommend.