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based on 30176 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I’ve been considering Zerorez for sometime and finally moved forward on the decision.
The cleaning was shockingly brilliant, and there was no sticky residue left behind.
Dalton was very professional and caring for our just-painted walls with the hose and equipment routing. He made valuable and appreciated suggestions. Our tile/grout, carpet and cloth furniture look brand new. Next time we have Zerorez out, Dalton will be the operator.
Timely, transparent communication
Our tech Alex was friendly and knowledgeable about the services the company provided. Before he started he explained the process and the materials he would be using. As bad as our tiles looked they ended up looking like new.
Very good work. My carpets are so clean
Ease of scheduling. Quality products utilized for cleaning. Competent polite employees
Anthony was very knowledgeable about how to clean the pet stains on our area rug. Instead of cleaning it in our home, he took it to their physical location. Since the pad we had could not be cleaned, we also needed to purchase a new one, which will be delivered with the rug. We look forward to an excellent result upon return.
Jane and Jerry L
St. Augustine, FL
Great service and great outcomes!
I was NEVER told the job wasn’t gonna be started unless payment was received but I was told that once there the areas were gonna be measured then a price was gonna be given and this never happened !!!!
Technicians are professional, carpets are always feeling brand new when finished
From beginning to end the process was seamless. The young man who came to our office was very professional and extremely respectful. He worked hard and kept me informed of his progress and walked me around after he was finished. There was an area he wasn't please with so he did it a few more times. Everything looked great!!!!! I would recommend Zerorez and especially the young man who was here.
ZeroRez cleaning tech Alex performed a miracle on carpeting abused by boys and dogs in my house. Alex was personable, professional and efficient. He took pride in his job and it shows!
Over the phone, I was offered a 25% discount. When I received the final invoice, there were excuses why the bill was higher.
I've used them for years to clean carpet, and just had them clean air ducts and handler - great job, very happy!
Jake was very helpful, informative, and prompt. The team was in and out quickly.
I have a clean house with clean carpets but there were a few spots that I wanted gone. Every single spot there was are still there. There is no single sign that I had my carpets cleaned. You guys used to do a great job, but this one was a great disappointment
Technician Kyle was awesome. Super thorough and efficient.
Great service and reasonable price. I was very pleased.
the customer service was amazing really did his thing
The carpet cleaning technician
After having ducts cleaned the air in my house feels cleaner and HVAC seems to be running less while keeping thermostat at same temperature.
The carpet looks great.
Alex and his trainee (I am sorry, I forgot his name) were both great!! They did such a good job on my Very old and dirty carpet. When they finished I was amazed at how nice the living and the dining rooms looked.
They went over everything with me when they finished. I could not have asked for a nicer exprience.
I would recommend your company with no reservations!!
Dylan did a fantastic job! The carpets look new again.
Professional, excellent work, I’ve used them before and I will use them again in the future. Harrison went over and above what I expected him to do and I’m so grateful.
The service tech did a great job. He was very friendly and professional.
Looks clean, smell gone, employee was wonderful
Professional, timely and neat
Service is great and timely.
Worker was great

Loved all the products that my tech used! He was wonderful and very informative!